Great staff

Liked: Great friendly staff, clean spacious room.
Disliked: A little far with not much amenities around it.

Exceptional

Exceptional

Exceptional

Liked: The service was great!!!

Great location but not a...

Liked: The location was great and the complimentary breakfast was very good.
Disliked: The front desk staff was not knowledgeable in giving accurate information especially about train and bus schedules, costs, locations etc. Even though a free shuttle was available to take us to and from the bus station, the hotel phone line wasn?t working so we couldn?t use that after we spent the day in the city. The staff knew about the phone not working but they didn?t reveal that to us until we were stranded and aggravated in not being able to communicate to them. If I asked questions about the quickest , most cost efficient, about transportation, most of the staff couldn?t answer those simple questions. They relied on the internet which was not accurate. The hotel bartender didn?t have the beer that was wanted , so I ordered wine. My $13 glass was served in a plastic cup. The breakfast food was varied and nutritious, but the cut up fruit especially the berries were not replenished. The first day we ate breakfast early (6:30) but the next 2 days we ate at 8 am. We had fresh berries the first day but not the 2 following days

Exceptional

Disliked: Loved everything

Good

Liked: Very quiet place for our anniversary
Disliked: No in door pool

Good

Pleasant

Liked: Great location. Clean rooms & spacious 1-bedroom for 2 adults & 2 children. Very nice front desk staff!
Disliked: Nasty experience with housekeeping. After telling housekeeper ?Thank you for emptying out my garbage? she just looked at me & looked down. No smile, No ?you are welcome?. A very awkward & uncomfortable moment.