Hyatt House Jersey City Guest Reviews
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Darren Wed, 13 August 2025
Superb
Mercy Tue, 12 August 2025
Good
Ichemar Tue, 12 August 2025
Exceptional
Jennifer Tue, 12 August 2025
Overcharged. Billed for another customer
Liked: Spacious room with good facilities. Generally clean (although towels on changed once). Breakfast was ample and varied. Bed comfortable.
Disliked: I was charged for a neighbouring table at the rooftop bar & restaurant- a very expensive bill. I noticed it immediately and spoke to the staff. They assured me it was all sorted and I would not be charged. I then paid the correct bill for me. I have now returned home and have discovered I have been charged for both tables. It has completely ruined my holiday as it’s a very large sum of money and extremely difficult to contact anyone to sort it. Bathroom sliding door (a very large sheet of glass) was hanging off its runners and never fixed. Too heavy to move the door open so it had to be left open. Privacy was already not great - this meant it was non existent. Kitchen area was tatty - units were missing parts. Not very acceptable given the expense of the room. Looked rather dated and tired.
Adil Mon, 11 August 2025
Superb
Anonymous Mon, 11 August 2025
Poor
Rachel Sat, 9 August 2025
A gem of a find!
Liked: The historical perspective and the views!
Disliked: N/A
Çağrı Fri, 8 August 2025
Great location, but the room...
Liked: Location
Disliked: Cleaning was awful
Xing Thu, 7 August 2025
Superb
Cătălin Wed, 6 August 2025
Good