Name: Howard Johnson by Wyndham Santa Cruz Beach Boardwalk
Address: 130 West Cliff Drive, Santa Cruz, CA
Telephone: (888) 406-7656

Great location. Needs some upkeep/upgrades.

Liked: Location.
Disliked: Pillows very lumpy. Shower curtain too short/hung too high. Needs some touch up work in the bathroom.

It was just one night,...

Liked: The location was great! So close the boardwalk
Disliked: It was really dirty. Stains on the tables, it just felt unkept. My room look like the lock had been broken before and they put it back together . Thin walls. I was ok for a night . We tried checking out with the front desk, and the workers never came out and you can hear them in the back room laughing and talking.

Great location, comfortable room, would...

Liked: The location was ideal especially for the price. Room was comfortable and the air conditioning worked well. Free breakfast was a plus.
Disliked: Paying for parking is kind of ridiculous if I’m already paying to stay at the hotel. The breakfast could have had a bit more options.

Good

Not good.

Disliked: dated property, would not refund for unused stay. Parking listed on booking site as free not so was charged for parking.

Good

Liked: The hotel is old and has needed renovations for a long time, but everything was quite clean and washed.

Passable

It was amazing!

Liked: Staff was very courteous and the room was clean. The location is awesome for the wharf, beach, boardwalk and downtown.

Very good

Would not stay here again...

Liked: The location to the beach. That being said, this is not a beachfront property like the description. I booked it because it stated beachfront. You have to cross a road and walk a few minutes before you get to the beach. Was misleading. Had hot water.
Disliked: They used every opportunity to cut corners. The room we were in had a transition from the room to the bathroom that was about an inch difference. The metal plate had a screwthat was poping out, and I kept catching my foot. There was subflooring that felt like it was missing, but they put linoleum right over it. The faucet in the bathroom wasn't fully attached. There were gouges in the walls just painted over. The endtables had glass on the top of bad waterstains. The bed was like sleeping on the floor, very hard. In the breakfast room they had a sign about how they were a 2 star hotel with a 5 star breakfast. Definitely not! Waffles were good but the rest was bad. Not a good selection of fruit, got an individual package of cheese- opened it and it was moldy. The reviews on booking.com were good, unfortunately I should have done more research because there were so many horrible reviews on onther sites. Would not recommend staying here.