Hotel Zetta San Francisco

Enjoyed feeling like a tourist...

Liked: Beautiful, whimsical, fun and comfortable property. Great breakfast options.
Disliked: Nothing comes to mind

Worst stay at hotel in...

Liked: Nothing
Disliked: I hosted a party at the Phoenix hotel. They don’t have an air condition so I chose zetta. After my event, my wife went back to the room Keep in mind she was sleeping. She has five bags that’s open across the whole room . I came back to the room after 12 after I finished up my event and cleaning and the AC was not working. Nothing was working. It was completely dead. I called the hotel told him my situation they asked do I wanna move rooms? I said I’m not gonna pack up and wake my wife up. That’s very inconsiderate and rude of me to do to her if she’s already asleep so they brought me a fan the next day I asked for some type of refund because I slept very unwell. They said a manager will call me a manager has never called me yet nor did they try to offer me a discount and the price was more than what I booked it through bookings.com. It’s been about a week and I have gotten no call from these people. I’m baffled how rude they are and how inconsiderate they are and how they think it’s OK for what I went through shame on the management and shame on whoever hired them this is not right at all.

Very good

Great little spot!

Liked: Central location, arty vibe, safe and roomy.
Disliked: I wouldn't walk around that area of San Francisco after dark. But felt safe within the hotel.

Exceptional

Very poor

Disliked: Window facing the wallHad to wait for valet for too longBad neighborhood

Passable

Exceptional

Very good

Liked: Good size of room and location
Disliked: Poor breakfast