Exceptional

Liked: Everything was beautiful
Disliked: The extra charge for 420$ for the mini bar.. it should be explained at check in or during reservations that it is not free. Was definitely upset about that

Exactly as we expected.

Liked: The location was perfect next to the museums. We found the rooms very comfortable and the pool was very nice.
Disliked: It would have been better to have more staff in the pool area. We were there late in the day and it would have been nice to have some more towels on hand, the bar open and someone to clean the area a bit faster.

Exceptional

NA

Liked: Nothing
Disliked: The entire experience

Exceptional

Liked: Location. Staff. Rooms.
Disliked: Pricey.

Very good

Liked: The location was great, the staff friendly, and the decor was nice and elegant. The hotel was comfortable.
Disliked: The hotel was noisy in the afternoon with music blaring in the swimming pool area. Breakfast was ok but a bit limited. Only one chair per room and no table made sharing room service uncomfortable.

Good

Very good

Hotel zaza

Liked: I liked the rooms & stuff great service n all
Disliked: im pregnant & I don?t drink unless it?s water & I don?t understand why I got charged 400 & something off my card for drinks that I didn?t drink ! Im highly upset cause they could have told me that candy & drinks in room I was going to have to pay for that & I didn?t know anything about that !! Im very disappointed that I have to pay such amount because of a room someone else was sleeping in drunk all those drinks and it?s coming out of my pocket and I don?t even drink n can?t drink cause im pregnant !! I love the stay and nice service n stuff but im very disappointed right now about this !!