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Hotel Ylem Ascend Hotel Collection eee
Hotel Ylem Ascend Hotel Collection, 8080 Main Street, Houston, TX -(855) 254-7214
Area: Texas Medical Center - Reliant Park - UH - NRG
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BOOK ONLINE OR CALL - (855) 254-7214
4.4
HOTEL RATING: 
EXCELLENT
4.4 out of 5 (514 Ratings)
5.7 miles from Houston centre
BOOK ONLINE OR CALL - (855) 254-7214
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Hotel Description
Located less than 8.1 mi from Downtown Houston and only 1.6 mi from NRG Stadium this hotel offers free shuttle service to nearby medical centers and NRG Park. Free WiFi and a daily breakfast buffet are also provided. A flat-screen satellite TV is provided in every room. A microwave and a refrigerator are also found in each room of Hotel ylem. A work desk is also available. A 24-hour fitness room and free newspapers are provided to all guests of Hotel ylem. A business center and a laundry room are also open. This property offers dry cleaning and free parking. The Houston Zoo is less than 3.1 mi from the hotel and Memorial Park is 15 minutes' drive away. William P. Hobby Airport is within a 20-minute drive.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
u
Swimming Pool
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Free Parking
` Accessible
` No Smoking Rooms/Facilities
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Safety Deposit Box
` Vending Machines
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Family room
` Smoking area
` Dry cleaning
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Fax/photocopying
` WiFi
` Shuttle service (free)
` Mini-market on site
` Daily maid service
` On-site parking
` Private parking
` WiFi everywhere
` shuttle service
` Accessible parking
` Secured parking
` Daily Housekeeping
` WiFi available in all areas
` Happy Hour
` Kid-friendly buffet
` Wine/champagne
` Bottle of water
` Fruits
` Breakfast options
` Temporary art galleries

Hotel Ylem Ascend Hotel Collection Guest Reviews

Overall Average Score: 
Excellent (4.4 out of 5)

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5

Exceptional - 5 out of 5

Rachel Sun, 20 September 2020

Exceptional

3.5

Good - 3.5 out of 5

Neysa Sat, 19 September 2020

Good

Liked: Staff was extremely helpful and friendly
Disliked: Wifi signal was not great. Unable to work remotely effectively

5

Exceptional - 5 out of 5

Debra Sat, 5 September 2020

Exceptional

Liked: Loved the room! Very comfortable.

5

Exceptional - 5 out of 5

Christine Sun, 30 August 2020

Exceptional

Liked: I loved that the property was so unique and decorated with such care. The staff was warm and friendly. I will definitely be back.
Disliked: I don?t have any complaints about the property.

1.5

Poor - 1.5 out of 5

Jon Thu, 20 August 2020

First (and last time) visi...

Liked: check in was smooth
Disliked: i stayed two nights. the room was not cleaned and made up when I returned in the afternoon, so i called the front desk and asked for that service.... about 4pm, then we left for dinner.... at 9pm when i returned, the room was not made up... no clean towels, bed was a mess, trash cans full I expected this hotel to be a bit upscale, trendy, unique... it DID NOT meet those expectations.

4

Very Good - 4 out of 5

Sadie Sat, 18 July 2020

Very good

5

Exceptional - 5 out of 5

Verneshia Sun, 12 July 2020

Exceptional

4

Very Good - 4 out of 5

Philippa Mon, 6 July 2020

My stay was quiet and...

Liked: The property met me expectations for the most part. The property was quite and very nicely decorated. I thought the hotel was priced properly. The bed was amazing!
Disliked: Minor inconveniences: I did not like that the breakfast was not available as advertised. Yes, I did receive one of the breakfast bags but it was just a bottle of water and a small kid sized bag of mini muffins. I wished the property had a hot tub or pool. I understand that Covid 19 has required us all making adjustments. It would have been nice if the front desk staff notified me of the closed areas and the breakfast bags (I found about the bags after I called to inquire about the breakfast bags on Saturday). Additionally, There was not much literature in the room regarding restaurants in the area or anything to reference to address of the Hotel (in case I needed to order food). You should look into this, maybe adjust your polices or practices: I did not like that my room was not serviced at any point during my 4 night stay. I managed with the towels and toiletries I had but at the end I needed additional supplies (toilet paper). I would definitely change this (this is unacceptable): My biggest complaint is that the front desk attendant was not at the desk on Friday 7/2/2020. I needed assistance with my key card...(it was disabled and would not work or give me access to my room). I went to the front desk around 9 pm and had to wait 30 minutes before anyone came to the front desk area. I made several calls to the front desk area hoping that someone would pick up the phone. The phone went un-answered. This (the phone ringing without answer for an extended period of time) also occurred when I was attempting to book the reservation, this seems to be a common occurrence. This is unacceptable!

4

Very Good - 4 out of 5

Anonymous Fri, 29 May 2020

Very good

5

Exceptional - 5 out of 5

John Fri, 29 May 2020

We've stayed here previously, and...

Liked: The beds are always very clean and super-comfortable!
Disliked: Price is not economical, but worth the cost. You get what you pay for.

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Hotel Ylem Ascend Hotel Collection 8080 Main Street, Houston, TX