Hotel Universal Guest Reviews
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Write a review
Yin Thu, 1 May 2025
Good
Liked: Good location. Friendly staffs.
Disliked: Hairdryer is not working. And might have bed bugs problem. Because after two overnights I got insect bites.
Laura Sat, 26 April 2025
Good
Yu-chen Thu, 24 April 2025
Very good
Howard Thu, 24 April 2025
Exceptional
Liked: The staff was excellent!
Disliked: What's not to like about it.
Roger Mon, 21 April 2025
Close to the station
Liked: They worked around us arriving on bikes, we had to carry them to our room.
Disliked: Most hotels take bikes but they have no special space for them
Walter Sun, 20 April 2025
Very good
Guillermo Sat, 19 April 2025
Very good experience.
Liked: Front desk staff (Victor) was VERY helpful to us. He direct us to the train station, laundromat and help us to book a day trip to Fisterra. He stored our bags until we came back from our scheduled walking tour around Compostela. There was a young lady working the night shift that had to assist us in getting the shower going due to system been so modern that we couldn't understand. Same with the room key. Need to let customers know that key needs to be push hard into the slot.
Disliked: Breakfast can be improved. Hotel signage need to be more prominent. It's so close to the Galicista park that you miss it. It took us 3 times around to find it. Perhaps corner street sign will help for those that arrive walking.
Paula Thu, 17 April 2025
Excellent stay
Liked: All was perfect to a high standard. Very clean, very quiet, nice breakfast. Perfect location.Car park in front of the hotel. Definitely will stay there again.
Disliked: Everything was perfect. I would suggest a kettle in the room with some caffe and tea.
Todd Wed, 16 April 2025
Very good
Edwina Mon, 14 April 2025
Very good