Hotel Phillips Guest Reviews
Write a review
|2.5 miles from Kansas City centre|
Write a review
Jodi D, Springfield Wed, 29 October 2014
Great customer service. Very friendly staff. I would stay here again.
Daryl G, Hays Tue, 20 May 2014
Liked: Hotel staff was professional; very prompt customer service; definitely an old time feel to this motel.
Disliked: The lighting in the room was very dim, giving the room a gloomy feel. I am one who likes things lit up.
Tim, Lincoln Tue, 24 September 2013
We were updated to executive room for waiting. The bed seemed small. Did not like putting up a deposit for anything I might order. Close to Midland Theater - nice to walk there.
Liked: Couch; desk help was good. Beautiful place.
Disliked: 1 cup of coffee in the room. Door heard slamming in the hallways.
Diane B, Melvin Sun, 4 November 2012
Booked this hotel because it was downtown, within walking distance of Power and Light District and Kansas City Music Hall. Great choice - you can definitely feel the history in the whole place. Beautiful architecture. It was a small room and bathroom but didn't spend much time in the room anyway and it was clean!
Liked: Very friendly, helpful staff.
Disliked: Small room and bathroom.
Todd Tue, 21 March 2017
Liked: Location is great, staff was nice.
Disliked: If you like hot showers and clean coffee cups in your room, don't stay here.
Elle Mon, 20 March 2017
Liked: I liked the location
Disliked: The room was small dark and dated. I was not made aware of anything the hotel had to offer.
Khloe Thu, 16 March 2017
Liked: The hotel looked really fancy. The staff was very welcoming. The bed was comfy and the bathroom looked recently updated.
Disliked: I usually prefer hotels that have some sort of breakfast included.
Don Wed, 15 March 2017
Liked: Room was nicely done, location great and the bar/ speakeasy very fun
Disliked: No hot water for 4 nights and low water pressure. Will not stay there again because of the water. Also restaurant staff was in shambles Saturday and served only a buffet.
Ronald Mon, 13 March 2017
Liked: The staff was very nice and helpful. The place is just beautiful and remodeled. The location is great for visiting downtown. It is very easy to get around with the transit system in the area.
Disliked: Low flow shower head just makes it hard to enjoy a shower. The water temp seemed to be regulated also to not have a nice hot shower.
Andrey Fri, 10 March 2017
Liked: Excellent location.
Disliked: There was no refrigerator in the room. The view from the windows was to the courtyard. There was an unpleasant smell in the room. It's dirty. The towels were changed at the third day after 2 reminders. The floor in the room and the bathroom was not cleaned. Everywhere was dust. The staff was not friendly. I was charged in the bill by parking services, but I did not have a car. I asked to correct - the word parking was removed from, and the parking value was left in the bill! The business center did not work.
Vinny Wed, 8 March 2017
Liked: Location was great for the Power and Light District. Hotel was clean and staff was super helpful and friendly. The room was great and bed was comfortable.
Jordan Mon, 6 March 2017
Liked: The age and atmosphere plus friendliness of the front desk staff
Donna Mon, 27 February 2017
Liked: The location and the appearance
Disliked: The snobby staff , the bed with no sheets, the trash cans with no liners, the restaurant bartender, thd lack of refridgerator or microwave in the room,
Elizabeth Wed, 22 February 2017
Liked: Breakfast was excellent. Proximity to the convention center and local nightlife was excellent.