Great customer service. Very friendly staff. I would stay here again.

Liked: Hotel staff was professional; very prompt customer service; definitely an old time feel to this motel.
Disliked: The lighting in the room was very dim, giving the room a gloomy feel. I am one who likes things lit up.

We were updated to executive room for waiting. The bed seemed small. Did not like putting up a deposit for anything I might order. Close to Midland Theater - nice to walk there.

Liked: Couch; desk help was good. Beautiful place.
Disliked: 1 cup of coffee in the room. Door heard slamming in the hallways.

Booked this hotel because it was downtown, within walking distance of Power and Light District and Kansas City Music Hall. Great choice - you can definitely feel the history in the whole place. Beautiful architecture. It was a small room and bathroom but didn't spend much time in the room anyway and it was clean!

Liked: Very friendly, helpful staff.
Disliked: Small room and bathroom.

Exceptional

Great getaway!!

Liked: Valet, Gabby did a great job!!!
Disliked: Grab and Go breakfast was acceptable under the Covid restrictions. Ran out of carry out bags both days we were there.

Very good

Exceptional

Superb

Disliked: no fridge

Very good

Superb

Great stay, mediocre complimentary breakfast

Liked: Perfect location!
Disliked: We got there and told us the breakfast was bagged. I wish they would?ve mentioned it in the listing as we had picked the location because they had complimentary breakfast.

Good