Hotel Phillips Kansas City Curio Collection By Hilton Guest Reviews
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2.5 miles from KANSAS CITY centre |
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Jodi D, Springfield, visiting Barney Allis Plaza Wed, 29 October 2014
Great customer service. Very friendly staff. I would stay here again.
Daryl G, Hays, visiting Arvest Bank Theatre at The Midland Tue, 20 May 2014
Liked: Hotel staff was professional; very prompt customer service; definitely an old time feel to this motel.
Disliked: The lighting in the room was very dim, giving the room a gloomy feel. I am one who likes things lit up.
Tim, Lincoln, visiting Arvest Bank Theatre at The Midland Tue, 24 September 2013
We were updated to executive room for waiting. The bed seemed small. Did not like putting up a deposit for anything I might order. Close to Midland Theater - nice to walk there.
Liked: Couch; desk help was good. Beautiful place.
Disliked: 1 cup of coffee in the room. Door heard slamming in the hallways.
Diane B, Melvin Sun, 4 November 2012
Booked this hotel because it was downtown, within walking distance of Power and Light District and Kansas City Music Hall. Great choice - you can definitely feel the history in the whole place. Beautiful architecture. It was a small room and bathroom but didn't spend much time in the room anyway and it was clean!
Liked: Very friendly, helpful staff.
Disliked: Small room and bathroom.
Davis Sun, 21 May 2023
Passable
Walker Sat, 20 May 2023
Very poor
Graham Sat, 20 May 2023
Good
Melissa Mon, 15 May 2023
It was a beautiful way...
Liked: The staff was exceptionally friendly. Rooms were great! Just love the hotel itself.
Disliked: Ice machines didn’t work well
Treena Sat, 6 May 2023
stay was good booking. com...
Liked: location
Disliked: had a speakeasy bar, couldn’t find it. no open bar area for a drink after concert.
Crumly Fri, 5 May 2023
Exceptional
Frederick Mon, 24 April 2023
Double charged for 1 night...
Liked: Room adequate for 1 night stay.
Disliked: Got charged 2 nights for a 1-night stay.Rooms not ready for, staff needed additional time to clean rooms as many were checking out.Went out to lunch, returned later & checked in for 1 night stay. Charge on credit card stated, "no show", so got charged for "no show', also got charged for "showing up", both on SAME DATE!!!!!Tried to call but voice mailbox full.
Claire Wed, 19 April 2023
We had a wonderful stay.
Liked: The staff was especially friendly and accommodating. Our dinner and breakfast were very good. Our room was large and decorate tastefully. We liked the free shuttle.
Disliked: While our dinner and breakfasts were very good, we had to wait quite a long time for our meal to be served, especially dinner.
Gregg Sun, 16 April 2023
Cool old hotel. Would not...
Liked: There was no breakfast unless you wanted to pay $30. No vending machines . Only ice available was a residential version of an ice maker on every other floor .
Disliked: The receptionist was slow and hateful. Check in was 4pm and we asked for an early check in and arrived at 3. Set in the lobby till 5 waiting on our room. Missed our dinner reservations and went to the concert hungry at the T-Mobile center. Luckily they sold beer there !! Unluckily it was $15.50 each !!
Darlene Fri, 14 April 2023
Exceptional