Hotel Phillips Kansas City Curio Collection By Hilton Guest Reviews
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|2.5 miles from Kansas City centre|
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Jodi D, Springfield, visiting Barney Allis Plaza Wed, 29 October 2014
Great customer service. Very friendly staff. I would stay here again.
Daryl G, Hays, visiting Arvest Bank Theatre at The Midland Tue, 20 May 2014
Liked: Hotel staff was professional; very prompt customer service; definitely an old time feel to this motel.
Disliked: The lighting in the room was very dim, giving the room a gloomy feel. I am one who likes things lit up.
Tim, Lincoln, visiting Arvest Bank Theatre at The Midland Tue, 24 September 2013
We were updated to executive room for waiting. The bed seemed small. Did not like putting up a deposit for anything I might order. Close to Midland Theater - nice to walk there.
Liked: Couch; desk help was good. Beautiful place.
Disliked: 1 cup of coffee in the room. Door heard slamming in the hallways.
Diane B, Melvin Sun, 4 November 2012
Booked this hotel because it was downtown, within walking distance of Power and Light District and Kansas City Music Hall. Great choice - you can definitely feel the history in the whole place. Beautiful architecture. It was a small room and bathroom but didn't spend much time in the room anyway and it was clean!
Liked: Very friendly, helpful staff.
Disliked: Small room and bathroom.
Verified Hotel Guest Sun, 10 February 2019
Liked: It was right downtown we walked to everywhere we wanted to go, even in the middle of winter!
Mark Thu, 7 February 2019
Liked: Great hotel,
Sherri Wed, 6 February 2019
Anonymous Mon, 4 February 2019
Not terrible, not exceptional, just...
Liked: The staff was very kind. They went out of their way to make reservations and get us water bottles. They were all very nice and always had a smile on their faces. The speak easy was really well done.
Disliked: The bathrooms have zero counter space, it made it extremely difficult to get ready. I had the majority of my toiletries, make up bag, on the floor. The bed and bedding wasn't comfortable at all. There are no water bottles in the room, the front desk had some available, just a small inconvenience. Overall, I don't think I would rebook this hotel.
Clara Sun, 3 February 2019
Liked: We enjoyed our stay and the free shuttle to the Sprint center was awesome. We were unable to catch the shuttle back, but the hotel was within a mile radius. Loved the convenience of valet parking.
Disliked: The Kuerig machine was not working properly. Told front desk and they made a note to check it out. That was the only thing that was wrong.
Alyssa Sun, 3 February 2019
Liked: Location was great!Customer service and the staff were awesome.
Javier Tue, 22 January 2019
Didn't meet my expectations
Liked: The location is good.
Disliked: The cleanliness was fair to poor. They don't have a safe deposit box at the room and neither a mini bar. The room is small, for me it didn't meet my expectations, it's expensive for the thing you get. They don't even give you a bottle of water.
Claudia Thu, 17 January 2019
Liked: Hotel room was clean and great location to entertainment area
Disliked: Was not able to work with you during a snow storm to either give a refund or give you a credit for a later future stay
Elizabeth Wed, 16 January 2019
Liked: The hotel has maintained its historic charm while the rooms are updated, comfortable, & spacious. The shuttle service was a great bonus.
Disliked: The in-house restaurant was over-priced for what was being offered.
Verified Hotel Guest Mon, 14 January 2019
Liked: This place is amazing and we will never stay anywhere else in Kansas City!! Love the overall aesthetic of the Phillips but our favorite was the hidden speakeasy!
Disliked: Room service breakfast was not that great. Definitely not worth what we paid for it. Other than that, we loved everything!