Name: Hotel Per La Autograph Collection
Address: 649 South Olive Street, Los Angeles, CA
Telephone: (888) 420-1643
Rating: 4.25

Definitely will stay again.

Liked: Nice staff
Disliked: Locatin

A clean and stylish hotel,...

Liked: The hotel was very clean and well-maintained. The housekeeping service was excellent and everything felt fresh and tidy throughout the stay.
Disliked: The hotel did not feel worth the high price. It was quite expensive for what it offered, and the location in downtown Los Angeles was not ideal — it didn’t feel very safe or convenient.

Exceptional

Amazing olace to stya, and...

Liked: The check in staff are amazing especially Theodor the front disc officer was amazing and very helpful , guiding us where to GO about LA , and where should we eat
Disliked: The style was amazing , take you back to early 1900

Exceptional

I will stay there again.

Liked: It’s beautifully appointed and the staff is friendly. The rooftop pool is great.
Disliked: The location is being gentrified and I didn’t always feel safe walking around. However, I never had, in all my stays at Per La, anything bad happen or been accosted by anyone.

Bad

Liked: I arrived to the Hotel at 10 PM, it was my first time in LA and Downtown LA at night is really not at all pleasant. My Credit Card was unfortunately blocked from the bank that morning, after my first transaction in the USA, because the bank wasn’t informed about the trip and they blocked it for security reasons. The Girl on the Front Desk refused to check me in without the Credit Card. I asked her many many times to help me out and let me pay cash or per bank transfer and explained to her that I was alone and it was late at night and I would probably find nowhere else to stay in Downtown and didn’t know anybody in LA who could help me out. She was unfortunately absolutely cold hearted, never smiled once or tried to help me and just repeatedly said: „I can’t check you in without a credit card mam“ . At the end she reassured me that the hotel wouldn’t charge anything, which also didn’t happen , since they charged my credit card with the first night on the next day( when my credit card was unblocked)!This is absolutely unacceptable and the worst concept of customer service, was a nightmare for me.
Disliked: I arrived to the Hotel at 10 PM, it was my first time in LA and Downtown LA at night is really not at all pleasant. My Credit Card was unfortunately blocked from the bank that morning, after my first transaction in the USA, because the bank wasn’t informed about the trip and they blocked it for security reasons. The Girl on the Front Desk refused to check me in without the Credit Card. I asked her many many times to help me out and let me pay cash or per bank transfer and explained to her that I was alone and it was late at night and I would probably find nowhere else to stay in Downtown and didn’t know anybody in LA who could help me out. She was unfortunately absolutely cold hearted, never smiled once or tried to help me and just repeatedly said: „I can’t check you in without a credit card mam“ . At the end she reassured me that the hotel wouldn’t charge anything, which also didn’t happen , since they charged my credit card with the first night on the next day( when my credit card was unblocked)!This is absolutely unacceptable and the worst concept of customer service, was a nightmare for me.

Amazing!

Liked: Clean and loved everything. Food was great!
Disliked: At first could not find valet, there was two trucks in front of the hotel had to call the hotel and the staff was kind and welcoming. But over all it was great!