Hotel Paradox Autograph Collection

This was an excellent hotel. The staff was very friendly and accommodating. Room was comfortable and quiet. Appreciated the hotel shuttle to the venue.

Liked: The staff were very friendly and accommodating.
Disliked: The in-room coffee maker.

Just stumbled on this with no expectations; very nice property; recommended.

Liked: Beautiful hotel, pool; convenient; great folks.

Convenient home away from home...

Liked: The lobby! Great for remote work. The staff were great!
Disliked: The pillows were a bit lumpy. The barn door on the bath does not

booking . com are thieves

Liked: booking.com are thieves../ plain and simpleeveryone who didn’t book with you paid less than half of why i paid.. u are thieves..GFU
Disliked: booking.com GFU

Very good

Disliked: Dont pay for pool view. all the room have that view... And it is when you open the room. I read that they give smooth or something and when i remembered and ask, it was to late. Mainly - we met 4 different people in the front desk. One was nice and 3 were not nice and rude

Good

Liked: The location is pretty centralized and quite walking distance to the downtown Santa Cruz area
Disliked: For the cost per night the amenities are pretty basic.

Good for one night. No...

Liked: I loved the location. Close to Trader Joe’s and downtown.
Disliked: Our room had faulty light, a squeaky door, a stained lamp. Kids everywhere, parents didn’t control/watch their kids.

Will be back! Our kids...

Liked: Very family friendly/dog friendly and beautiful property in great location!

Just fine for one night.

Liked: Convenient location. Bed was very comfortable. Shower had great pressure. It was quiet.
Disliked: Not a lot of attention to detail. Things like the toilet paper was too thick for the holder so it was hard to get, the end of the moulding wasn’t painted, the wallpaper was peeling. Stuff like that. Also, we made a reservation on OpenTable for the restaurant for 9:00 which was when we got in and they told us the kitchen was closed. Don’t accept reservations for when the kitchen is closed!

Very good

Overall a great stay nice...

Liked: Clean conveniently located nice amenities offered
Disliked: The key was very difficult to use and often didn’t work to access the room but opened the gate just fine so found myself standing outside the room for long periods of time trying to to access the room and this was the case with both keys I had