Hotel Paradox Autograph Collection Guest Reviews
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Judee, Carmel-by-the-sea, visiting Santa Cruz Civic Auditorium
This was an excellent hotel. The staff was very friendly and accommodating. Room was comfortable and quiet. Appreciated the hotel shuttle to the venue.
Liked: The staff were very friendly and accommodating.
Disliked: The in-room coffee maker.
David, Bloomington, visiting Rio Theatre Santa Cruz
Just stumbled on this with no expectations; very nice property; recommended.
Liked: Beautiful hotel, pool; convenient; great folks.
Pauline Tue, 12 August 2025
Great location and confortable rooms...
Liked: The hotel is nice, the room was very spacious, confortable. The location is great, walking distance from very nice neighborhoods and shopping locations
Disliked: The price is way too expensive for a hotel of this style
Cozort Mon, 11 August 2025
Exceptional
Lauren Tue, 5 August 2025
Exceptional
Nancy Tue, 5 August 2025
Exceptional
Chris Sun, 3 August 2025
Superb
Rusko Sun, 3 August 2025
Exceptional
Jenny Sat, 2 August 2025
Comfortable hotel in edgy area
Liked: Comfortable beds, nice pool and lounge areas.
Disliked: The area around the hotel feels very run down with lots of tramps in the nearby park and on the streets. We didn’t feel comfortable walking into town in the evening and chose to take a taxi. The hotel is a little far out from the boardwalk.
Koby Fri, 1 August 2025
Great Hotel! Amazing pool!
Liked: The rooms & the pool is really nice!
Disliked: No continental breakfast, we tried eating at the restaurant the first morning & spent $80 for 2 breakfasts and a kids breakfasts for none of us to eat even half of it! The only thing that was slightly good was the toast and even then it was borderline burnt.Definitely plan on eating elsewhere if you stay here!
Nicholas Mon, 28 July 2025
A let down
Liked: Nothing really it was subpar
Disliked: Staff signing us in was so confusing and did not even show us where the elevator was…Sink was clogged facility was pk all the pool chairs had dirty gross covers on them-Staff told us walking around barefoot was sketchy because there is needles from drug addicts Just dissapointed on how much i paid to stay in a “4 star” hotel. Phones didn’t even work in the rooms- honestly gove this place at MOST a 2.5 star hotel vibe.
Martin Sun, 27 July 2025
Very good