Name: Hotel Indigo - Omaha Downtown an IHG Hotel
Address: 1802 Dodge Street, Omaha, NE
Telephone: (888) 420-1641
Rating: 4.5

Hotel Indigo - Omaha Downtown an IHG Hotel Guest Reviews

Overall Average Score:

Wonderful (4.5 out of 5)

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Very good

Liked: Very quiet. Large, comfortable, clean room. Good location for my needs.
Disliked: Breakfast was pretty minimal - head out for breakfast instead

Superb

Liked: Love the way the room was made. Comfy bed, specious room and bathroom. Bonus points for a shower robe!

Exceptional

Superb

Liked: Outstanding room
Disliked: Not a great breakfast option

Mya at the front desk...

Liked: Close to downtown.
Disliked: Clean and unique decor

Exceptional

Very friendly staff

Liked: Loved the shuttle into the downtown Old Market - very convenient!
Disliked: Had to pay for parking.

Superb

Waste of time

Liked: Location was fantastic, and the entire hotel was visually appealing.
Disliked: It took 15 minutes to get checked in as they couldn't find my reservation regardless of me having my confirmation number. The entire hotel has a very strong fragrant chemical smell, including the rooms. My fiancé and I both had terrible headaches due to this. The TV wouldn't connect so we could not use it. They charged me more than my booking confirmation price (additional $30 + $100 deposit.) The wifi is only available if you're a member of the hotel. The booking shows check-in times different from on-site, and in order to check in before their time, it's an additional $75 charge. There is also no breakfast, but they do offer a shuttle to go somewhere for off-site breakfast. Worst stay I've ever experienced.