Good location

Liked: Staff friendly and inviting, room comfy as and cleaned every day good tea and coffee facilities
Disliked: Spa needs some tlc

Great

Great location, amazing views and...

Liked: Great location, close to centre. Very close to the canal area bars and restaurants. Hotels own restaurant (Marco Pierre White) great location on 25th floor - amazing views. Fabulous breakfast.

Clean and staff are nice

Liked: The location is strategic and the receptionist is friendly. They gave a nice birthday card and cookies for our birthday celebration. The room is clean and view is beautiful

Exceptional

Wonderful, great location and views.

Liked: Breakfast fab in the Marco Pierre restaurant. Great not to see buffet hot food, you place your order and its cooked fresh
Disliked: Lady who did our check in, dressed inappropriately in scruffy joggers, jumper, trainers, not professional at all. Didn't like her attitude either. Felt like a second class citizen as we had booked through Booking.com

Weekend get-away

Liked: The hotel is very nice and located right in the city mailbox with loads of places to go out and treat yourself. The view is great!
Disliked: We planned a nice weekend away and treat ourself for our anniversary with spa and nice hotel etc; unfortunately the spa is run separate from the hotel and firstly is going through renovation or is in need of some renovation; 2ndly and most disappointing we were rudely asked to leave half an hour before the close the spa by the cleaning crew who walked into the pool area with buckets of disinfectant and emptied those onto the floor - while we were still in the pool swimming. We had to grab our stuff and tiptoe through chemicals; the hotel itself is very nice - but the spa was a let down ...

Great location, gym was great,...

Liked: Location was great, gym was very good
Disliked: The bed wasn?t great, mattress was sagging in the middle.

Fabulous