Will not stay again!

Liked: The customer service was very good.
Disliked: The room did obviously not have windows due to how the building is. Also the room was not clean to the highest standard.

Exceptional

Very good

Good

Liked: The views from the room and the terrace are very nice and the bed was extremely comfortable. The rooftop bar at the top is beautiful at night and the spot to be at!
Disliked: 1) days after we were back they took deposit from my card (as used in booking) although my boyfriend used his card to pay for the accommodation and deposit. Asked the hotel and have been completely unresponsive about it.2) we asked for a change of towels and it did not happen, they didn?t make the room either although we asked them to.

Good

Perfect Stay

Liked: The hotel was welcoming, staff were attentive and dealt with any issues promptly - our reservation hadn?t switched across from booking.com so they upgraded us to a balcony room - it was just stunning. Nothing was too much to ask for, the stay was thoroughly enjoyable and we can?t wait to come back.
Disliked: Nothing

Exceptional

Okay, not great

Liked: Staff were nice, along with the view and shower.
Disliked: Last visit was great, this time not so much. Bed was uncomfortable and the room didn't meet our overall expectations. Towels looked shabby and threads visible. Bottle of hand wash was almost empty and wasn't been replaced. Stains on carpet were noticeable

Good value hotel in a...

Liked: We did not have breakfast so cannot comment. The rooms were clean and nicely furnished.
Disliked: Parking situation was confusing and the directions we were given to the Mailbox car park were incorrect. Very noisy in the early hours outside our room as other guests were banging doors for hours.....there was a wedding on.