Hotel Hugo

If you get "upgraded", I would recommend declining the upgrade if it envolves the 18th floor. Nothing spectacular for a view of the city either so it's not worth putting up with the never ending noise.

Liked: Staff was courteous. Rooms were clean. Hotel was very nice.
Disliked: We were "upgraded" to a room on the 18th floor. I don't think "upgrade" should've been used as an adjective to describe this change in rooms. I'm not sure how small the other rooms are in the hotel but this room was pretty small for an "upgrade". We've stayed in 50 hotels in NYC and understand that most rooms can be small. This just wasn't expected as an "upgrade". Then there was the noise in our room, 1808. It was like sleeping in a mechanical room. It had a sound of either a high volume plumbing/mechaincal riser in the wall or that an exhaust fan was directly above the floor causing the air to be choked down so much that it created turbulence noise. Whatever it was, it was non stop. It never changed the entire time we were there. It actually kept me awake in the morning when I was hoping for a few extra hours of sleep.

Exceptional

Liked: staff , room

Exceptional

Central location in a laid...

Liked: The staff were warm and professional and accommodated all of our requests. The hotel has a boutique feel to it with only eight rooms of each floor. The rooms are large and comfortable and it was lovely waking up to a Hudson River view each day. I would recommend Hotel Hugo to anyone wanting to stay around the SoHo area of Manhattan who enjoys a quieter base which is within a short walk to the West Village, central SoHo and TriBeCa.
Disliked: As others have mentioned, the walls between two rooms do little to keep overly loud voices out. Fortunately for us, we only have to endure this for one night as the other guests were mindful and polite of others staying around them.

Lovely boutique hotel with amazing...

Liked: Rooftop bar and view over Hudson River with amazing sunsets. Also fantastic from our room. Loved the decor. Coffee shop downstairs was fab (Felix). Staff friendly and helpful
Disliked: The shower dripped during the night

Exceptional

We had a really enjoyable...

Liked: The staff were really helpful, the room was very comfortable and a good size. The hotel is in a great location, both the bar and coffee shop were good and the breakfast was excellent. We’ll definitely be back!

Superb

Liked: Lication
Disliked: Central air conditioner and heater need to be clean urgent

Superb

Superb