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Hotel Hugo eeeef
Hotel Hugo, 525 Greenwich Street, New York City, NY | Area: SoHo - Tribeca
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4
HOTEL RATING: 
VERY GOOD
4 out of 5 (621 Ratings)
4.4 miles from New York City centre
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Hotel Description
Tucked between SoHo and the Hudson Hotel Hugo is located in Manhattan's emerging Hudson Square neighborhood. Designed by renowned architect Marcello Pozzi this hotel draws inspiration from the area's art-meets-industrial atmosphere. All rooms feature complimentary WiFi a private bathroom featuring Italian glass tiles air conditioning cable TV a coffee machine and a mini-bar. Select rooms feature a view of the Hudson River. You will find a 24-hour front desk service and luggage storage at the property. Guests can sip a cocktail at the hotel's sparkling glass-enclosed rooftop bar or savor the flavors of the farm to table American fare at Café Hugo. The hotel is 2.4 mi from Times Square 3.5 mi from Central Park and 2.4 mi from Broadway. The High Line is 1 mi away and Washington Square Park is 0.8 mi from the property. Newark Airport is 9.3 mi away.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
Other Amenities
` Airport Shuttle
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Valet Parking
` Room Service
` Safety Deposit Box
` Tour Desk
` VIP Room Facilities
` Air Conditioning
` Babysitting/Child Services
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Bicycle rental
` Massage
` Family room
` Dry cleaning
` Internet services
` Soundproof rooms
` Shoeshine
` Non-smoking throughout
` Nightclub/DJ
` Trouser press
` Breakfast in the room
` Ironing service
` Bridal suite
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Allergy-free room
` Sun terrace
` Entertainment staff
` Shuttle service (surcharge)
` Special diet menus (on request)
` Airport shuttle (surcharge)
` Evening entertainment
` Daily maid service
` On-site parking
` Private parking
` WiFi everywhere
` Accessible parking
` Secured parking
` Daily Housekeeping
` WiFi available in all areas
` Children television networks
` Kid meals
` Parking garage
` Airport shuttle (additional charge)
` Shuttle service (additional charge)

Hotel Hugo Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4 out of 5)

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4

Very Good - 4 out of 5

Troy, Wurtsboro, visiting Le Poisson Rogue Mon, 15 October 2018

If you get "upgraded", I would recommend declining the upgrade if it envolves the 18th floor. Nothing spectacular for a view of the city either so it's not worth putting up with the never ending noise.

Liked: Staff was courteous. Rooms were clean. Hotel was very nice.
Disliked: We were "upgraded" to a room on the 18th floor. I don't think "upgrade" should've been used as an adjective to describe this change in rooms. I'm not sure how small the other rooms are in the hotel but this room was pretty small for an "upgrade". We've stayed in 50 hotels in NYC and understand that most rooms can be small. This just wasn't expected as an "upgrade". Then there was the noise in our room, 1808. It was like sleeping in a mechanical room. It had a sound of either a high volume plumbing/mechaincal riser in the wall or that an exhaust fan was directly above the floor causing the air to be choked down so much that it created turbulence noise. Whatever it was, it was non stop. It never changed the entire time we were there. It actually kept me awake in the morning when I was hoping for a few extra hours of sleep.

5

Exceptional - 5 out of 5

Anonymous Fri, 24 January 2020

Exceptional

3

Pleasant - 3 out of 5

Thomas Fri, 24 January 2020

Pleasant

Liked: The rooms are clean and the housekeeping staff is very pleasant and polite. We had a credit card problem during the check-in but the hotel manager kindly solved it. The view from the rooftop bar is outstanding!
Disliked: We had an upgrade but the size of the room was still very small with barely no space to put are two luggage and the view...nothing special. Reception staff was not that friendly. I beleive that they should say a "hello" or a "good evening" when we enter or exit the hotel and show a bit more will to answer to our questions, rather than standing behind the front desk talking to each other. After the check-out we only received a cold "goodbye". I suggest a "thank you for visiting our hotel" or "we're looking forward to see you again" or "have a safe trip back home". It's not about the place, it's about the people...Team members are making the difference and create unforgetable moments to the guests. Take that as a small advice from somemone who's also working in the hotel idustry in one of the most visited places in the world and make it happen guys!

5

Exceptional - 5 out of 5

Sophie Thu, 23 January 2020

Exceptional

2.5

Fair - 2.5 out of 5

Marcela Tue, 21 January 2020

Passable

3.5

Good - 3.5 out of 5

Dima Mon, 20 January 2020

Good

Liked: The location was good, a walking distance from the subway stations.
Disliked: The gym is a joke. House keeping could do a better job.

4.4

Excellent - 4.4 out of 5

Mandy Wed, 15 January 2020

Fabulous

4

Very Good - 4 out of 5

Jaqueline Tue, 14 January 2020

Very good

Liked: The rooftop offers an incredible view and awesome Drinks and Food. We enjoyed our nights there!
Disliked: The Room Service didn't clean the room properly and never stocked up on coffee capsules.

4.6

Wonderful - 4.6 out of 5

Anonymous Tue, 14 January 2020

Superb

4.6

Wonderful - 4.6 out of 5

Shannalee Sun, 12 January 2020

Superb

3.5

Good - 3.5 out of 5

Bradley Fri, 10 January 2020

Good

Liked: location is not bad and is pretty central Staff were very helpful in ensuring we got rooms that were togethor for a family
Disliked: daily cleaning of rooms not good If one item is left on the bed it is not made and left as is

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Hotel Hugo 525 Greenwich Street, New York City, NY