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Hotel Hugo eeeef
Hotel Hugo, 525 Greenwich Street, New York City, NY | Area: SoHo - Tribeca
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3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (534 Ratings)
4.4 miles from New York City centre
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Hotel Description
Tucked between SoHo and the Hudson Hotel Hugo is located in Manhattan's emerging Hudson Square neighborhood. Designed by renowned architect Marcello Pozzi this hotel draws inspiration from the area's art-meets-industrial atmosphere. All rooms feature complimentary WiFi a private bathroom featuring Italian glass tiles air conditioning cable TV a coffee machine and a mini-bar. Select rooms feature a view of the Hudson River. You will find a 24-hour front desk service and luggage storage at the property. Guests can sip a cocktail at the hotel's sparkling glass-enclosed rooftop bar or savor the flavors of the farm to table American fare at Café Hugo. The hotel is 2.4 mi from Times Square 3.5 mi from Central Park and 2.4 mi from Broadway. The High Line is 1 mi away and Washington Square Park is 0.8 mi from the property. Newark Airport is 9.3 mi away.

Check-in time: 15:00   Check-out time: 12:00
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Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
Other Amenities
` Airport Shuttle
` Business Center
` Pets Allowed
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Valet Parking
` Room Service
` Tour Desk
` VIP Room Facilities
` Air Conditioning
` Babysitting/Child Services
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Bicycle rental
` Massage
` Dry cleaning
` Internet services
` Soundproof rooms
` Shoeshine
` Nightclub/DJ
` Breakfast in the room
` Ironing service
` Heating
` Fax/photocopying
` WiFi
` Entertainment staff
` Airport shuttle (surcharge)
` Evening entertainment
` Daily maid service
` Private parking
` fitness center
` All Spaces Non-Smoking (Public and Private)
` Baggage Storage
` Facilities for Disabled Guests
` Family Rooms
` Honeymoon Suite
` Non-smoking Rooms
` Special Diet Meals (upon request)
` WiFi available in all areas
` Free WiFi

Hotel Hugo Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.9 out of 5)

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4

Very Good - 4 out of 5

Troy, Wurtsboro, visiting Le Poisson Rogue Mon, 15 October 2018

If you get "upgraded", I would recommend declining the upgrade if it envolves the 18th floor. Nothing spectacular for a view of the city either so it's not worth putting up with the never ending noise.

Liked: Staff was courteous. Rooms were clean. Hotel was very nice.
Disliked: We were "upgraded" to a room on the 18th floor. I don't think "upgrade" should've been used as an adjective to describe this change in rooms. I'm not sure how small the other rooms are in the hotel but this room was pretty small for an "upgrade". We've stayed in 50 hotels in NYC and understand that most rooms can be small. This just wasn't expected as an "upgrade". Then there was the noise in our room, 1808. It was like sleeping in a mechanical room. It had a sound of either a high volume plumbing/mechaincal riser in the wall or that an exhaust fan was directly above the floor causing the air to be choked down so much that it created turbulence noise. Whatever it was, it was non stop. It never changed the entire time we were there. It actually kept me awake in the morning when I was hoping for a few extra hours of sleep.

2

Disappointing - 2 out of 5

Jp Sun, 15 March 2020

not coming back

Liked: Location was good on the westside. Room was clean as expected from a 4star hotel. food in restaurant was good.
Disliked: Reception had a bad attitude. Overall service was poor. Gym was tiny for someone who wants to work out and be healthy this gym is not working. Because of the Corona virus had to shorten my stay. Asked for a refund of the remaining nights. This was not possible he said. while he hasn't charged my stay yet. Very annoying. The manager attitude was poor and arrogant.

2.5

Fair - 2.5 out of 5

Anonymous Sun, 15 March 2020

Passable

4

Very Good - 4 out of 5

Daniela Thu, 12 March 2020

Very good

4

Very Good - 4 out of 5

Laura Thu, 12 March 2020

Decent hotel, good price for...

Liked: Very clean and on a surprisingly quiet street. The bar on the top floor was great as well. Staff were friendly enough.
Disliked: While booking there were multiple options for rooms. I chose the room with that said "city view" instead of the "interior view" paying appox. $20 extra for the view even though the room dimensions were the same. Our room ended up having an interior view anyhow, so I wasted $20 dollars.

4.6

Wonderful - 4.6 out of 5

Angela Wed, 11 March 2020

Superb

Liked: Position , roof top , amazing helpful and cool staff
Disliked: The shower

2.5

Fair - 2.5 out of 5

Jonathan Sun, 8 March 2020

Passable

2.7

Fair - 2.7 out of 5

Bryan Thu, 5 March 2020

Passable

Liked: The property as a whole was very nice, we chose this hotel based on the rooftop bar which was great.
Disliked: The bed was extremely uncomfortable, I?ve stayed at 2 star motels with better beds than this ?4 star?. And although I don?t blame the hotel for this, the fire alarm going off every couple of minutes kept us from getting restful sleep the next morning, went home and had to nap due to that and the crappy bed. Would not stay again.

2

Disappointing - 2 out of 5

Anonymous Tue, 3 March 2020

Disappointing

Disliked: False fire alarm on sunday early morning loud music coming from rooftop bar. Constrution front of the building and no restaurant as they were remodelling. None of these were listed on the bookig site..

5

Exceptional - 5 out of 5

Gretchen Tue, 3 March 2020

Exceptional

Liked: Great boutique hotel in a convenient location for those interested in Soho, Chelsea, West Village, Tribeca, etc.

2.7

Fair - 2.7 out of 5

Anonymous Mon, 2 March 2020

Passable

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Hotel Hugo 525 Greenwich Street, New York City, NY