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Hotel Hugo eeeef - (855) 270-4339
Hotel Hugo, 525 Greenwich Street, New York, NY -(855) 270-4339
Area: SoHo - Tribeca
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BOOK ONLINE OR CALL - (855) 270-4339
3.65
HOTEL RATING: 
GOOD
3.65 out of 5 (360 Ratings)
4.4 miles from New York City centre
BOOK ONLINE OR CALL - (855) 270-4339
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Hotel Description
Tucked between SoHo and the Hudson Hotel Hugo is located in Manhattan's emerging Hudson Square neighborhood. Designed by renowned architect Marcello Pozzi this hotel draws inspiration from the area's art-meets-industrial atmosphere. All rooms feature complimentary WiFi a private bathroom featuring Italian glass tiles air conditioning cable TV a coffee machine and a mini-bar. Select rooms feature a view of the Hudson River. You will find a 24-hour front desk service and luggage storage at the property. Guests can sip a cocktail at the hotel's sparkling glass-enclosed rooftop bar or savor the flavors of the farm to table American fare at Café Hugo. The hotel is 2.4 mi from Times Square 3.5 mi from Central Park and 2.4 mi from Broadway. The High Line is 1 mi away and Washington Square Park is 0.8 mi from the property. Newark Airport is 9.3 mi away.

Check-in time: 03:00 PM   Check-out time: 12:00 PM
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
A
Business Center
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
Other Amenities
` Business Center
` Pets Allowed
` Restaurant
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Nightclub/DJ
` Trouser press
` Packed lunches
` Heating
` Fax/photocopying
` Allergy-free room
` Snack bar
` Evening entertainment
` Wheelchair accessible
` 24-hour security
` Accessible parking
` Concierge services
` Family Rooms
` Free Wi-Fi
` Indoor parking
` Massage services
` Sun Deck
` Daily Housekeeping
` Happy Hour
` Non-Smoking Rooms Available
` Parking Available
` Higher level toilet
` Emergency cord in bathroom
` Wine/champagne
` Fruits
` Auditory guidance
` Pet basket
` Pet bowls
` Outdoor furniture
` Key access
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Contactless check-in/out
` Electronic room key
` Audible alarm
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Lower bathroom sinks available
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Soundproof rooms available
` Toilet seats at wheelchair height available
` Tour services
` Visual aids Braille/Tactile signs
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

Hotel Hugo Guest Reviews

Overall Average Score: 
Good (3.65 out of 5)

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4

Very Good - 4 out of 5

Troy, Wurtsboro, visiting Le Poisson Rogue Mon, 15 October 2018

If you get "upgraded", I would recommend declining the upgrade if it envolves the 18th floor. Nothing spectacular for a view of the city either so it's not worth putting up with the never ending noise.

Liked: Staff was courteous. Rooms were clean. Hotel was very nice.
Disliked: We were "upgraded" to a room on the 18th floor. I don't think "upgrade" should've been used as an adjective to describe this change in rooms. I'm not sure how small the other rooms are in the hotel but this room was pretty small for an "upgrade". We've stayed in 50 hotels in NYC and understand that most rooms can be small. This just wasn't expected as an "upgrade". Then there was the noise in our room, 1808. It was like sleeping in a mechanical room. It had a sound of either a high volume plumbing/mechaincal riser in the wall or that an exhaust fan was directly above the floor causing the air to be choked down so much that it created turbulence noise. Whatever it was, it was non stop. It never changed the entire time we were there. It actually kept me awake in the morning when I was hoping for a few extra hours of sleep.

5

Exceptional - 5 out of 5

Idalina Wed, 17 August 2022

perfect

Liked: everthing

3

Pleasant - 3 out of 5

Carter Mon, 15 August 2022

Hotel is in a god...

Liked: The hotel is in a great location in Soho/lower East side, many places are walkable or the metro is close by. The room was clean and comfortable. The view from the rooftop is amazing especially at sunset.
Disliked: All the staff we had interactions with seemed pretty incompetent. At check in we were given a key to a room that didn't exist, I had to ask for breakfast vouchers and timings even though it was part of the booking, they also had my name wrong on the booking so questioned if I even had a booking with them. A complimentary bottle of wine came with the booking, but the house keeper just brought up two empty glades, we waited for the bottle, but it took too long in the end so we went out. At breakfast each morning (all three) they got our orders wrong, drink came out after food had been eaten in one day. While the view from the rooftop is amazing, it gets very very busy, so isn't a place to go and relax. It appears to have become an Instagram location and a place to be seen, which takes the edge off as people are just there for a photo.

4

Very Good - 4 out of 5

Jürgen Wed, 10 August 2022

Very good

Liked: nice roof top with excellent viewsconfi beds, relatively calm
Disliked: rooms are less in style compared to lobby

5

Exceptional - 5 out of 5

Kerrie Tue, 2 August 2022

Exceptional

4

Very Good - 4 out of 5

Carmella Tue, 2 August 2022

Very good

5

Exceptional - 5 out of 5

Anna Tue, 2 August 2022

Exceptional

5

Exceptional - 5 out of 5

Kamisha Mon, 1 August 2022

I had a relaxing stay.

Liked: I liked the cleanliness. The staff was great.

3

Pleasant - 3 out of 5

Yara Sat, 30 July 2022

Pleasant

4

Very Good - 4 out of 5

Rory Sat, 30 July 2022

Good. Please ensure your reception...

Liked: Nice room, lobby and rooftop bar.Not a great welcome from the shorter, stocky guy on reception. Very aloof. Later I spoke with a pleasant woman, she was great.
Disliked: Rooftop bar. Room was good. Nice quiet location.

5

Exceptional - 5 out of 5

Mary Thu, 28 July 2022

Exceptional

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Hotel Hugo 525 Greenwich Street, New York, NY