If you get "upgraded", I would recommend declining the upgrade if it envolves the 18th floor. Nothing spectacular for a view of the city either so it's not worth putting up with the never ending noise.

Liked: Staff was courteous. Rooms were clean. Hotel was very nice.
Disliked: We were "upgraded" to a room on the 18th floor. I don't think "upgrade" should've been used as an adjective to describe this change in rooms. I'm not sure how small the other rooms are in the hotel but this room was pretty small for an "upgrade". We've stayed in 50 hotels in NYC and understand that most rooms can be small. This just wasn't expected as an "upgrade". Then there was the noise in our room, 1808. It was like sleeping in a mechanical room. It had a sound of either a high volume plumbing/mechaincal riser in the wall or that an exhaust fan was directly above the floor causing the air to be choked down so much that it created turbulence noise. Whatever it was, it was non stop. It never changed the entire time we were there. It actually kept me awake in the morning when I was hoping for a few extra hours of sleep.

Very good

Exceptional

Good

Superb

Superb

Exceptional

Poor

It beautiful n welcoming but...

Liked: It beautiful n comfortable
Disliked: The room was not clean properly lot of fly was in the room n lot of hair on the bathroom wall n In the bath . The flys bite me up all night . The guest before me use the lotion n left half in it n they didn?t change that lotion in this time that crazy.

Exceptional

Liked: Room was amazing our anniversary was well spent and Hugo keep there promise