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Hotel Hayden

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Hotel Hayden, 127 West 28th Street, New York City, NY -(888) 608-6346
Area: Chelsea Area
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3.45
HOTEL RATING: 
PLEASANT
3.45 out of 5 (2181 Ratings)
0.3 miles Madison Square Garden
t7 mins walking
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The Spotlight on Hotel Hayden

Stylish Boutique Comfort in the Heart of Chelsea

Modern and vibrant, Hotel Hayden sits right in the lively Chelsea neighborhood of New York City. Just a short walk from Madison Square Garden and the Flatiron District, this boutique hotel blends urban energy with sleek comfort. With its colorful interiors, rooftop views, and a location that puts you steps from some of NYC’s biggest concert venues, it’s a go-to spot for music lovers visiting the city.

Rooms come with flat-screen TVs, private bathrooms, and some even feature cozy seating areas to unwind after a show. Guests also enjoy free WiFi, a 24-hour fitness center, and a daily continental breakfast—ideal for those late concert nights.

Why Concert-goers love it

Just 1,585 feet from Madison Square Garden and a quick walk to Penn Station, Hotel Hayden is a dream base for concert-goers. You can catch a show and be back in your room within minutes—no need to navigate late-night transport. The 24-hour front desk means you can check in late, and the 12:00 PM checkout gives you time to sleep in after a big night out. Despite being in a buzzing part of town, rooms are surprisingly quiet for a solid night’s rest.

Who this Hotel is great for

  • Groups of friends looking to stay near the action
  • Solo travelers ticking off a dream tour stop
  • Couples turning a concert into a weekend getaway
  • Fans who crave a quiet space after the encore
  • Budget-conscious music lovers who want value and location

Food and Drink Options

While there's no full-service restaurant on-site, Hotel Hayden offers a complimentary continental breakfast that's perfect for a post-show morning. You’re also within walking distance of plenty of late-night eateries, from classic New York pizza joints to cozy cafés. Room service isn't 24/7, but the central location more than makes up for it with endless dining options nearby.

Nightlife Options

  • Walkable to rooftop bars and lounges in Chelsea
  • Minutes from NYC’s top music venues and clubs
  • Chill hotel atmosphere for winding down
While the hotel itself doesn’t host live music, you’re in the heart of Manhattan’s nightlife scene—meaning you’re never far from the next act.

What People Say

Guests praise the hotel’s excellent location near transit and concert venues, along with its friendly staff and clean, comfortable rooms. Many love the rooftop views and the walkability to everything from music halls to shopping at Macy’s. It's often described as a hidden gem in Chelsea.

Areas for Improvement

The hotel doesn’t offer extensive food options on-site, so it's not the best pick if you're looking to dine in. Rooms are NYC-sized—cozy, not sprawling—but most guests say the layout is efficient and stylish. The rooftop bar is seasonal, so check availability if that’s a must for your stay.

The Bottom Line

Hotel Hayden is a smart, stylish choice for concert-goers who want comfort, convenience, and a central NYC location that's steps from the music scene.
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Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Refrigerator
` bathrobes
` Library
` Heating
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` mini bar
` telephone
` alarm clock
` kitchenware
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` French
` Spanish
` Non-Smoking Rooms Available
` Slippers
` Parking Available
` Sofa
` Linens
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Staff trained in safety protocol
` Ticket services
` Contactless check-in/out
` Food delivery
` Car rental available
` CCTV security in common areas
` Complimentary drinking water
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Professional cleaning services
` Allergy-free rooms available
` Cleaning products available
` Pets allowed (charges may apply)
` Parking available (charges may apply)
` Valet parking (charges may apply)
` Xerox/fax in business center

Hotel Hayden Guest Reviews

Overall Average Score: 
Pleasant (3.45 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Tapre, Poughkeepsie, visiting Taj Lounge New York Tue, 29 March 2022

Definitely would stay again - very comfortable place!

Liked: My party was late to our reservation and the staff was very attentive and nice and were still able to accommodate us. I appreciate their hospitality! We traveled 2 hours and definitely would do it again!
Disliked: Nothing.

1.5

Poor - 1.5 out of 5

Majd Thu, 26 June 2025

Uncomfortable

Liked: Good location
Disliked: Bad facilities. Specifically, the AC did not work in the room and it was June. We would avoid going to the room or stay in the lobby where it was cooler. At night, I would put ice on myself tobe able to sleep.Management did not do anything about it, did not change our room, and then never reached out.

5

Exceptional - 5.0 out of 5

Anonymous Thu, 26 June 2025

Exceptional

4

Very Good - 4.0 out of 5

Jaime Sun, 22 June 2025

Good value for money

Liked: Value for money it is probably the best thing you will get in NYc
Disliked: Breakfast could use more salty things. Too many sweets

2

Disappointing - 2.0 out of 5

Ieva Sat, 21 June 2025

Disappointing

2

Disappointing - 2.0 out of 5

Puneeth Fri, 20 June 2025

Disappointing

4

Very Good - 4.0 out of 5

Omar Thu, 19 June 2025

Very good

3.5

Good - 3.5 out of 5

Hongchao Thu, 19 June 2025

Spacious room in a very...

Liked: The room is quite big in Manhattan to be honest, which exceeded my expectation. The location is also very good to be in the middle of Chelsea with lots of food, stores and shopping options. The hotel even offers free European style breakfast next to the lobby.
Disliked: I wish they could update the decor not only in the lobby but also in the rooms, the rooms are already spacious and maybe if added some modern techs, it will add more value to the hotel and impress the customers.

3

Pleasant - 3.0 out of 5

Anonymous Wed, 18 June 2025

Pleasant

3.5

Good - 3.5 out of 5

Tammy Wed, 18 June 2025

Good enough for what we...

Liked: It was close to places we wanted to see and visit.
Disliked: The beds were not very comfy. A couple of small items could be repaired or replaced. It seemed pricy for what we got but we were in NYC so it may be expected. I thought there was parking available but ended up in a lot that charged $75 for one day.

3.5

Good - 3.5 out of 5

Heidi Tue, 17 June 2025

Loved the staff. Rooms were...

Liked: The staff were professional and went above and beyond to take care of us.
Disliked: The seats outside the lobby used for waiting for taxis or enjoying company we had Arely see from the city could have been maintained more cleanly. Understand that weather has lots to do with it but maybe arrange chairs away from roof drainage.

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Hotel Hayden 127 West 28th Street, New York City, NY