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Hotel Hayden

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Hotel Hayden, 127 West 28th Street, New York City, NY -(888) 608-6346
Area: Chelsea Area
(Map)
3.45
HOTEL RATING: 
PLEASANT
3.45 out of 5 (2150 Ratings)
0.3 miles Madison Square Garden
t7 mins walking
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The Spotlight on Hotel Hayden

Stylish Boutique Comfort in the Heart of Chelsea

Modern and vibrant, Hotel Hayden sits right in the lively Chelsea neighborhood of New York City. Just a short walk from Madison Square Garden and the Flatiron District, this boutique hotel blends urban energy with sleek comfort. With its colorful interiors, rooftop views, and a location that puts you steps from some of NYC’s biggest concert venues, it’s a go-to spot for music lovers visiting the city.

Rooms come with flat-screen TVs, private bathrooms, and some even feature cozy seating areas to unwind after a show. Guests also enjoy free WiFi, a 24-hour fitness center, and a daily continental breakfast—ideal for those late concert nights.

Why Concert-goers love it

Just 1,585 feet from Madison Square Garden and a quick walk to Penn Station, Hotel Hayden is a dream base for concert-goers. You can catch a show and be back in your room within minutes—no need to navigate late-night transport. The 24-hour front desk means you can check in late, and the 12:00 PM checkout gives you time to sleep in after a big night out. Despite being in a buzzing part of town, rooms are surprisingly quiet for a solid night’s rest.

Who this Hotel is great for

  • Groups of friends looking to stay near the action
  • Solo travelers ticking off a dream tour stop
  • Couples turning a concert into a weekend getaway
  • Fans who crave a quiet space after the encore
  • Budget-conscious music lovers who want value and location

Food and Drink Options

While there's no full-service restaurant on-site, Hotel Hayden offers a complimentary continental breakfast that's perfect for a post-show morning. You’re also within walking distance of plenty of late-night eateries, from classic New York pizza joints to cozy cafés. Room service isn't 24/7, but the central location more than makes up for it with endless dining options nearby.

Nightlife Options

  • Walkable to rooftop bars and lounges in Chelsea
  • Minutes from NYC’s top music venues and clubs
  • Chill hotel atmosphere for winding down
While the hotel itself doesn’t host live music, you’re in the heart of Manhattan’s nightlife scene—meaning you’re never far from the next act.

What People Say

Guests praise the hotel’s excellent location near transit and concert venues, along with its friendly staff and clean, comfortable rooms. Many love the rooftop views and the walkability to everything from music halls to shopping at Macy’s. It's often described as a hidden gem in Chelsea.

Areas for Improvement

The hotel doesn’t offer extensive food options on-site, so it's not the best pick if you're looking to dine in. Rooms are NYC-sized—cozy, not sprawling—but most guests say the layout is efficient and stylish. The rooftop bar is seasonal, so check availability if that’s a must for your stay.

The Bottom Line

Hotel Hayden is a smart, stylish choice for concert-goers who want comfort, convenience, and a central NYC location that's steps from the music scene.
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Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Refrigerator
` bathrobes
` Library
` Heating
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` mini bar
` telephone
` alarm clock
` kitchenware
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` French
` Spanish
` Non-Smoking Rooms Available
` Slippers
` Parking Available
` Sofa
` Linens
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Staff trained in safety protocol
` Ticket services
` Contactless check-in/out
` Food delivery
` Car rental available
` CCTV security in common areas
` Complimentary drinking water
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Professional cleaning services
` Allergy-free rooms available
` Cleaning products available
` Pets allowed (charges may apply)
` Parking available (charges may apply)
` Valet parking (charges may apply)
` Xerox/fax in business center

Hotel Hayden Guest Reviews

Overall Average Score: 
Pleasant (3.45 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Tapre, Poughkeepsie, visiting Taj Lounge New York Tue, 29 March 2022

Definitely would stay again - very comfortable place!

Liked: My party was late to our reservation and the staff was very attentive and nice and were still able to accommodate us. I appreciate their hospitality! We traveled 2 hours and definitely would do it again!
Disliked: Nothing.

1

Poor - 1.0 out of 5

Anonymous Tue, 19 August 2025

this is not a 4...

Disliked: Don't have a working AC in rooms in new York summer should be considered a crime against humanity

2.5

Fair - 2.5 out of 5

Barbara Mon, 18 August 2025

Great location

Liked: Great location, clean rooms, the decor is a bit tired. The night staff was very helpful
Disliked: the wi-fi was terrible, day time staff not the most friedly

2.5

Fair - 2.5 out of 5

Ragland Mon, 18 August 2025

It was good considering the...

Liked: Staff was great. Downstairs gym was good. Location was great.
Disliked: Our air conditioning did not work consistently and we had to fix it ourselves. The engineer came up and fixed it, but it went back to having issues. 2 nights of a hot room.

3.5

Good - 3.5 out of 5

Miguel Sun, 17 August 2025

Good

4

Very Good - 4.0 out of 5

Craig Mon, 11 August 2025

Very good

4

Very Good - 4.0 out of 5

Otero Sun, 10 August 2025

I enjoyed my stay

Liked: Room, location, friendliness
Disliked: The shower did not have a door and the dinning area downstairs needs more light.

4

Very Good - 4.0 out of 5

Maria Sun, 3 August 2025

The staff were nice but...

Liked: It’s well situated and within minutes form time square and I loved that they allowed us to pay when we got to the hotel made me feel safer
Disliked: The ac wasn’t working well and the breakfast could’ve had a better food selection

4

Very Good - 4.0 out of 5

Janiece Fri, 1 August 2025

Very pleasant

Liked: The staff were very helpful, good service, the room was nice, very clean and the bed was comfortable.
Disliked: No facilities, for the price and standard I would expect a gym at least, but given the central location it was a good stay overall.

4.5

Wonderful - 4.5 out of 5

Muhammad Tue, 29 July 2025

Superb

0.5

Poor - 0.5 out of 5

Alexander Mon, 28 July 2025

Bad

Liked: Location
Disliked: The air conditioning stopped working every night, resulting in us waking up sweating and not being able to sleep through the night.

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Hotel Hayden 127 West 28th Street, New York City, NY