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Hotel Hayden

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Hotel Hayden, 127 West 28th Street, New York City, NY -(888) 420-1645
Area: Chelsea Area
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3.45
HOTEL RATING: 
PLEASANT
3.45 out of 5 (2162 Ratings)
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The Spotlight on Hotel Hayden

Stylish Boutique Comfort in the Heart of Chelsea

Modern and vibrant, Hotel Hayden sits right in the lively Chelsea neighborhood of New York City. Just a short walk from Madison Square Garden and the Flatiron District, this boutique hotel blends urban energy with sleek comfort. With its colorful interiors, rooftop views, and a location that puts you steps from some of NYC’s biggest concert venues, it’s a go-to spot for music lovers visiting the city.

Rooms come with flat-screen TVs, private bathrooms, and some even feature cozy seating areas to unwind after a show. Guests also enjoy free WiFi, a 24-hour fitness center, and a daily continental breakfast—ideal for those late concert nights.

Why Concert-goers love it

Just 1,585 feet from Madison Square Garden and a quick walk to Penn Station, Hotel Hayden is a dream base for concert-goers. You can catch a show and be back in your room within minutes—no need to navigate late-night transport. The 24-hour front desk means you can check in late, and the 12:00 PM checkout gives you time to sleep in after a big night out. Despite being in a buzzing part of town, rooms are surprisingly quiet for a solid night’s rest.

Who this Hotel is great for

  • Groups of friends looking to stay near the action
  • Solo travelers ticking off a dream tour stop
  • Couples turning a concert into a weekend getaway
  • Fans who crave a quiet space after the encore
  • Budget-conscious music lovers who want value and location

Food and Drink Options

While there's no full-service restaurant on-site, Hotel Hayden offers a complimentary continental breakfast that's perfect for a post-show morning. You’re also within walking distance of plenty of late-night eateries, from classic New York pizza joints to cozy cafés. Room service isn't 24/7, but the central location more than makes up for it with endless dining options nearby.

Nightlife Options

  • Walkable to rooftop bars and lounges in Chelsea
  • Minutes from NYC’s top music venues and clubs
  • Chill hotel atmosphere for winding down
While the hotel itself doesn’t host live music, you’re in the heart of Manhattan’s nightlife scene—meaning you’re never far from the next act.

What People Say

Guests praise the hotel’s excellent location near transit and concert venues, along with its friendly staff and clean, comfortable rooms. Many love the rooftop views and the walkability to everything from music halls to shopping at Macy’s. It's often described as a hidden gem in Chelsea.

Areas for Improvement

The hotel doesn’t offer extensive food options on-site, so it's not the best pick if you're looking to dine in. Rooms are NYC-sized—cozy, not sprawling—but most guests say the layout is efficient and stylish. The rooftop bar is seasonal, so check availability if that’s a must for your stay.

The Bottom Line

Hotel Hayden is a smart, stylish choice for concert-goers who want comfort, convenience, and a central NYC location that's steps from the music scene.
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Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Refrigerator
` bathrobes
` Library
` Heating
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` mini bar
` telephone
` alarm clock
` kitchenware
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` French
` Spanish
` Non-Smoking Rooms Available
` Slippers
` Parking Available
` Sofa
` Linens
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Staff trained in safety protocol
` Ticket services
` Contactless check-in/out
` Food delivery
` Car rental available
` CCTV security in common areas
` Complimentary drinking water
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Professional cleaning services
` Allergy-free rooms available
` Cleaning products available
` Pets allowed (charges may apply)
` Parking available (charges may apply)
` Valet parking (charges may apply)
` Xerox/fax in business center

Hotel Hayden Guest Reviews

Overall Average Score: 
Pleasant (3.45 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Tapre, Poughkeepsie, visiting Taj Lounge New York Tue, 29 March 2022

Definitely would stay again - very comfortable place!

Liked: My party was late to our reservation and the staff was very attentive and nice and were still able to accommodate us. I appreciate their hospitality! We traveled 2 hours and definitely would do it again!
Disliked: Nothing.

3.5

Good - 3.5 out of 5

Claire Tue, 29 April 2025

Good

3

Pleasant - 3.0 out of 5

Gregory Mon, 28 April 2025

Have stayed here many times...

Liked: Location is great. Subway nearby.
Disliked: Having to report the AC not working each and everyday! Manager told us we couldn’t open the windows because the sensors would turnoff the AC. Each afternoon when we returned, the windows were open(obviously by housekeeping)!! Finally, on the 3rd day the engineer informed us the sensors in all the rooms had been deactivated for quite sometime and all he needed to do was flip a switch.

4

Very Good - 4.0 out of 5

Maria Mon, 28 April 2025

Great Location and confortable stay

Liked: Great Location and Facilities. Includes a complimentary breakfast which was great
Disliked: Little expensive for what offers

0.5

Poor - 0.5 out of 5

Manette Sun, 27 April 2025

Bad

Disliked: The internet wasn't working properly the t v wasn't working the toilet wasn't flushing

4.5

Wonderful - 4.5 out of 5

Vachon Fri, 25 April 2025

Superb

3

Pleasant - 3.0 out of 5

Monique Thu, 24 April 2025

Pleasant

Disliked: The lady at the front desk was rude as soon as I walked through the door. She couldn’t find my reservation through booking, and gave me nasty attitude because of that

4.5

Wonderful - 4.5 out of 5

Haydee Wed, 23 April 2025

Superb

4

Very Good - 4.0 out of 5

Jodi Tue, 22 April 2025

Very good

Liked: Convenient location. Great friendly staff. Clean. Nice room.
Disliked: Bed was terrible. Felt like sleeping on a box spring.

2

Disappointing - 2.0 out of 5

Juancho Tue, 22 April 2025

Disappointing

Liked: Staff.
Disliked: The name of the room "Superior King Room" was totally misleading. It turned out to be just a small room with a bed and no real space to move around, the place simply cannot charge what they do with the current facilities. The staff is super friendly and welcoming, but the breakfast was honestly one of the worst I’ve seen. That said, the person serving it was extremely kind and polite, which I really appreciated.

5

Exceptional - 5.0 out of 5

Maor Mon, 21 April 2025

Exceptional

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Hotel Hayden 127 West 28th Street, New York City, NY