Name: Hotel Hafentor
Address: 3 Hafentor, Hamburg
Rating: 4

Brilliant hotel and location in...

Liked: Brilliant little hotel, outstanding staff at reception. They were super nice (at arrival and departure). I felt really welcome right from the outset. Loved it. I booked a single room which was super clean, even had aircon and tea and coffee facilities (that is certainly not standard in Germany) Loved it. Am very happily going back there for my next visit in the Elbphilharmonie
Disliked: Car parking is announced but a bit of a gamble. There are a handful of spaces outside the hotel and alternatively there is a parking house nearby, however that comes at an extra cost (which wasn't in the ad). Still I was lucky and found the a free space just outside the hotel.

Good

Liked: Too noisy floor. I can hear nabors all the time

Good location and value for...

Liked: Breakfast was with sufficient choices. The hotel 8s clean and comfortable. Friendly staff and value for money.
Disliked: None

Exceptional

Liked: Great location, near the harbourPlenty of shops and restaurants nearbyClose to the metro stationExcellent breakfast
Disliked: The room was small

Adequate

Liked: quiet. decent breakfast.
Disliked: No ceramic cup in the room to make tea. Just paper cups. Difficult to hold when hot. Mentioned this on the second day to staff. She came back with only another paper cup. Unsatisfactory. Not until the third day did another staff member provide a ceramic / glass cup.