Hotel Freihof

Bad

Liked: Nothing
Disliked: Nightmare just to get in. Staff not helpful at all. Was drenched in rain because of how complicated it was to get in. No instructions to get in. Pin given did not work. Key was hard to find. Staff barely knew any english. Staff were not there and when i spoke to them through the speaker i repeatedly asked them to come out to help me get in because im tired, cold and wet from the rain and they refused and carried on speaking in german. The car park smells very bad, the worst smelling car park in my life. The whole building including the room all smell bad. Toilet lock broken. Ceiling too low i bumped ny head few times middle of night. Window latch broken. Car park is very tight, a centimetre apart each side of the car, had to take multiple point turns just to get in and out.

Okay package overall

Good

Passable

Comfortable stay

Liked: The hotel is located in a quiet residential area. It is 26 minutes away from the Schlossplatz via UBahn. Our room was big enough for us. Bed was comfortable. Staff is accommodating and helpful to all our questions.

Good

Exceptional

all ok, except the towels

Liked: location and size of the room
Disliked: the towels from both rooms smelled very ackward (disgusting)

Very good