We had a wonderful stay. Room was great and the location to get to almost any tourist attraction is perfect. I always love to stay at this hotel.

Liked: Staff was very helpful with questions about how to get to places, where to eat etc. - had a great stay.

Liked: Proximity to Times Square and Subway system. Also close to bus tours.
Disliked: Bathroom was small but doable.

Disliked: Shower didnt get hot for 30 minutes, no fridge in my room, bathroom notas pictured

Lucky to be allocated a...

Liked: Location was perfect and we were lucky enough to get a signature room but not straight off
Disliked: The first room we were offered smelt of exit mould and I had an allergic reaction. What we were offered after that was not a lot better. Unless I stayed in a signature room I would be reluctant to stay. I?m not sure how they allocate these rooms but there is quite a difference in the rooms and I think you can see from previous rooms what people are in. Most of the staff were very pleasant but a couple a bit blunt. The young girl that helped us with our room change was very nice to us.

Absolute dump, total rip off

Disliked: Does not look anything like the photos. I have stayed at motels better than this, worst hotel experience in all my 30 years of travel. Peeling paint, dinghy lighting, tired carpet, broken chair, wifi does not work. Charges to store your bags, takes a $100 deposit when you check in and this is on top of the price quoted. A rip off. Stay away!

Satisfaction

Liked: I like the service I like the staff that mean team to safety of the facility I like the cleanest all the rooms and then what they ask what would you like and I tell them and Lord behold is there
Disliked: What I did not like about the hotel Edison I like everything

Fabulous

Liked: Location was excellent. Staff were very helpful and professional. WiFi and mod cons are all there.
Disliked: A bit old fashioned but a nice hotel. Will definitely stay again.

Poor

Disliked: very rude staff

very comfortable place to stay

Liked: location very big room and up to date
Disliked: bathrooms are a little small and the check in process was a little long

Good

Disliked: Didn't like to be charged payment weeks before my arrival. Probably won't book again