Hotel Edison Guest Reviews
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|0.7 miles from New York City centre|
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Doreen, Canfield, visiting Stephen Sondheim Theatre Thu, 21 May 2015
We had a wonderful stay. Room was great and the location to get to almost any tourist attraction is perfect. I always love to stay at this hotel.
Liked: Staff was very helpful with questions about how to get to places, where to eat etc. - had a great stay.
E Sun, 14 July 2019
Not like the photos!
Liked: Location was great. Staff were helpful, especially during the blackout. Restaurants were great.
Disliked: Room/bedding/bathroom was not clean/ed. Pillows left without pillow cases. Bedding had blood stains. ?Complimentary? toiletries not stocked up. Aircon was extremely noisy making it hard to sleep. No fridge in the room. Rooms were very small - barely fit our suitcases in them. Nothing like the pictures!
Mary Sun, 14 July 2019
Disliked: Size of room especially bathroom
Johna Sun, 14 July 2019
Liked: Location. Few steps from Timesquare
Disliked: Staff are not accommodating, especially the bellman. I am a Filipino solo traveler. I felt that i was discriminated by those men. Due to the fact that i have arrived the hotel early i have requested the staff to keep safe my luggage. After an hour of walking in the streets of Manhattan i have to come back and take something out of my luggage. The bellman was not accommodating and displayed his character as if his disturbed of helping me. The hotel promised that they will send me an email once my room is available and as expected i did not get any email!!! I came back to the hotel around 4pm already and finally they confirmed the room is ready. The receptionist pointed me to the very ?unhelpful? bellman to assist me on brining my luggage to my room. Would you believe the bellman didnt even bother helping me carry my luggage?! He even told me ?i will help you if you ask me to? Unbelievable!! This is the worst service. I have seen how they treat other nationalities which is totally not same with how they treated me! I call upon the management of this hotel to please train your staff to learn how to respect and accommodating as how they are expected to be. I regret staying in this hotel.
Faisal Sun, 14 July 2019
Liked: Room was very small & washroom was tiny. Only good thing is the location.
Taylor Sun, 14 July 2019
Liked: Located right next to Times Square, an excellent hotel with very clean facilities and rooms. Fairly expensive but still good value for money considering it?s location.
Diamond Sat, 13 July 2019
Enjoy the stay , everyone...
Liked: Everything was great , nice and quiet and right in the heart of Times Square !
Disliked: The fact that there wasn?t a pool !
Alexis Sat, 13 July 2019
Disliked: The linens were tattered and worn and some were even soiled
Ibrahim Sat, 13 July 2019
Liked: Clean and good location and friendly staffe
Vivien Sat, 13 July 2019
Wrong room allocated
Liked: The location was great, very convenient to Times Square and the theatre district.
Disliked: I booked 2 months in advance a signature suite with a sofa bed. To sleep 3 adults. On arrival I was told I had a lovely room on the 8th floor. It was a king room- not a suite and quite small. No room for a sofa bed. When I approached the front desk to get the correct room type I was told there?s none available! How does this happen?The solution offered was an extra room provided complimentary to accommodate the third person on our booking. Problem solved but a big inconvenience on arrival. The AC was extremely loud with a strange buzzing noise that went off every 15 minutes which disrupted our sleep. There was a strange odour in the room also and dusty furniture so the cleaning needs improvement.
Brian Sat, 13 July 2019
Really enjoyed it
Liked: Location was brilliant right on Times Square
Disliked: Rooms could have been updated