We had a wonderful stay. Room was great and the location to get to almost any tourist attraction is perfect. I always love to stay at this hotel.

Liked: Staff was very helpful with questions about how to get to places, where to eat etc. - had a great stay.

It?s an expensive room but...

Liked: Great location if you love being in times sq , breakfast is good but very limited selection(4 choices) if you use the voucher, long lines . My room on 9th floor was very noisy from the street noise and there?s the constant flashing lights from the huge tv outside even with the blinds drawn.
Disliked: Breakfast choices and the long lines needs improvement, should give customer a choice of takeout for those who has places to go and or doesn?t have time to wait.

Pleasant

Liked: Great location and a fair price for being literally next to Times Square
Disliked: Very old & dusty rooms. Could help potentially a refurbishment.

Great location!

Liked: The location was really great!
Disliked: The website shows photos of the rooms and they look quite a bit different from what we got. Our room was ok. The bathroom was so small that one person could barely manage. The closet door and the bathroom door we?re at odds with each other.

Okay stay

Disliked: Staff at reception were rude when I enquired about changing room, was there for honeymoon and expected bigger room pictures online are deceiving

It was OK very very...

Liked: It was very central.and because of sort stay It gave us more time to sight see.
Disliked: Windows did not open and the a c was not good at all.

This is the place to...

Liked: Nearest location to anywhere and the lovely staff!
Disliked: The shower is a bit outdated

The perfect NYC stay. We...

Liked: Everything. Old luxury. Very well situated. Next door to Hamilton. Delicious restaurants. Fun Happy Hour. Exciting place!!
Disliked: All good.

Great stay! Close too Broadway...

Liked: Great stay, great beds, room.. Perfect for the amount of time spent in the room. Perfect location to everything in Times Square. Bond45 restaurant which pretty good.
Disliked: Hmmmm? Nothing other than the room and bathroom was a bit small. However it was fine for the amount of tine we were in it. The extra daily fee if $25 should be optional. It was to include water in our room, wifi (which most hotels include free) use of workout facilities which we had no interest and a daily USA today which they were out of by the time we tried to puck one up at the front desk.

Excellent

Liked: The hotel had excellent facilities i.e restaurant, bar and cafe restaurant, Beds extremely comfy
Disliked: The information desk was always so busy and we didn't have the time to queue so we went out and found things out ourselves