Hotel Edison New York City Guest Reviews
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|0.7 miles from New York City centre|
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Doreen, Canfield Thu, 21 May 2015
We had a wonderful stay. Room was great and the location to get to almost any tourist attraction is perfect. I always love to stay at this hotel.
Liked: Staff was very helpful with questions about how to get to places, where to eat etc. - had a great stay.
Vynna Tue, 28 March 2017
Disliked: Elevator call buttons
Danielle Tue, 28 March 2017
Liked: All staff were really friendly, room was spacious, clean and extremely comfortable. Location of the hotel is faultless! Lovely art deco style throughout which some may say is dated but i liked. Security on the lifts to the rooms was reassuring. Would definately return to the Edison
Disliked: Lifts were undergoing refurbishment so there was often waits for a lift
Fernando Tue, 28 March 2017
Liked: The security and door staffs are absolutely cool, efficient and educated. Also, when the heating system in my apartment stopped working, after I communicated the issue to the reception, a maintenance staff appeared and fixed it in a moment.
And the Prime Rib restaurant? 11 out of 10!
Disliked: It was really troublesome that some of the elevators were not working during my stay, due to their restoration. Nonetheless, I'd come back to stay at Edison Hotel even with such issue. There was only one very annoying occurrence. One day, my wife, kid and I were waiting for the elevator to get to the lobby from the 10th floor. A gentleman from the staff ignored that we were waiting before him and his two guests (a couple) and staff colleague (a woman). They were talking something about the non-availability of meeting rooms or something like that, but he surely noticed our presence. When an almost fully occupied elevator arrived, he made sure to enter in front of us to accommodate them guests and colleague, leaving us behind and waiting a bit more. This was absolutely rude and unnecessary. Too bad I didn't see his nametag.
Stacy Mon, 27 March 2017
Liked: excellent staff
Jross51 Mon, 27 March 2017
Liked: Location was fantastic. Half a block from Times Square. Very convenient to Public transport, and numerous restaurant options. Since the Edison is right in the Theatre District, all theatres are within short walking distance.
Disliked: although the Edison is undergoing a major reno, it was still disappointing that there was not a restaurant in which to at least have some kind of breakfast before heading out for the day. also, even though we booked one of the "Bargain" priced room, we were surprised to find out that there was no coffee options in the room. evidently, the "Bargain" priced rooms do not any type of coffee maker. only the next price level. So, combined with the lack of restaurant / café, we had to find a local deli to get morning coffee [the deli was less than 100ft from the front door]. When booking, be sure to note if your room has a coffee maker if you are a "Gotta Have My Morning Coffee" person.
Julia Mon, 27 March 2017
Liked: Tony at the front desk was the only thing we liked.
Disliked: Rooms were not at all as pictured. Not renovated and were old, dirty, loud, only two elevators worked. Staff with exceptions, looked sad/unhappy. Toilets were the loudest things I have ever heard.
Cyril Mon, 27 March 2017
Liked: Excellent and timely room servicing-
Courteous security personnel.
Disliked: Better sound-proofed windows
Michael Mon, 27 March 2017
Liked: The hotel is in disarray. My room in particular was on the 3rd floor and all day and night there was banging from above the ceiling. When I called the front desk there was no explanation for this and no offer to move my room.
Also, I had no hot water for my stay. I also called the front desk on this and they said "you have to run the water 10-15 minutes before you get the hot". They again did not offer to change the room. They did send security up to check. Which was pointless. Overall not a terrible stay but not a comfortable stay.
Margaret Mon, 27 March 2017
Liked: Coffee maker
Disliked: Billing was incorrect causing unnecessary time and aggravation.
Joanna Mon, 27 March 2017
Liked: The location is fantastic. Couldn't of asked for better
Disliked: The room is very dated and a lot smaller then the pictures