I would not recommend this...

Liked: Location Bar area and restaurant were lovely
Disliked: Room was not necessarily dirty but it was not clean either. Dusty, and looked like the floors had not been vacuumed or mopped in weeks. It was just felt unkept. Not a good value for the money. Room service was late and inconsistent. Not professional. There was not a coffee pot in room although there was a very spacious bar area with sink in the room. When we ordered room service coffee, the coffee came in paper cups, no glassware. Again, just not what you would expect from a hotel charging the prices they do and tout themselves as a high-end hotel. There was one water glass in our suite. One! Hallways and elevator carpet were filthy and looked as thought they had not been vacuumed in days. Bed and pillows were comfortable. I would not stay in this hotel again despite the lovely restaurant and bar area.

Exceptional

Exceptional

Liked: Amazing staff, huge, comfortable rooms, room service.... all wonderful! Love the Art Deco throughout. Room was sparkling clean and fresh. Comfortable bed and pillows, nice linens.
Disliked: Although you are provided wooden chips to turn in for a coffee/tea, one needs to get dressed and go to the bar/restaurant to do so. I think an in-room coffee maker or kettle would be appreciated.

Poor

Superb

Superb

Liked: Great location friendly staff
Disliked: New breakfast is not as good as last trip, restaurant still needs work

Exceptional

Disappointing

Liked: The restaurant was beautiful.
Disliked: One front desk staff was wonderful. The other was not pleasant to work with and had a lot of attitude and was not accommodating. The room had serious wear and tear and was not kept up well at all. The shower was broken and had several broken tiles. The bed was not comfortable.

Enjoyed the stay

Liked: Great location for down town. room was visually, pleasing, freindly staff.
Disliked: The plumming needs work. The sink didn't drain well & the toilet didn't flush well. All the floors, in the entire room were sticky.