Hotel 32 32

Great support, bring soft topper.

Liked: Night staff loaned umbrellas for a monsoon dash, minibar almonds saved hangry mood, and king mattress felt like cloud-level firm.
Disliked: edge of bed a tad rock-hard.

Good location, helpful staff, but...

Liked: The room was in a great location — about a 20-minute walk from Penn Station and just 2 minutes from the nearest subway stop. It was also very close to the Empire State Building. There’s a decent grocery store (Trader Joe’s) nearby, which was convenient. The staff were always present at the reception and very helpful. Having access to a kitchen was also a big plus. Overall, the room was spacious and comfortable
Disliked: The so-called extra bed didn’t have a mattress — it looked more like a piece of fabric stretched over a frame and was impossible to sleep on. The staff did their best to help by providing extra comforters and blankets to soften it, but unfortunately, it didn’t make much difference. In the end, we all had to share the main bed.The air conditioning/ventilation system was also very loud — it sounded like a jet engine. It was manageable during the day, but at night we had to turn it off to be able to sleep, which wasn’t ideal given the high temperatures outside.

Perfect location if you're out...

Liked: The location of the hotel is great! It's nearby everything and if not, the subway is right around the corner. The staff was friendly, always open for conversation or a joke and more importantly, always wanting to help. Also, since it was so hot in the period that we visited, we got free water everyday and only had to ask for more.
Disliked: The AC leaked some water when it was on, that was not so great because we couldn't turn on the AC at times. Also, we had a triple room but when we arrived, the sofa bed was still in 'sofa form' and not made. We couldn't find the extra blanket and pillow and we had to ask for it. The bed was not so great.

Fees, love the rest.

Liked: Rain-shower blasted spa-level pressure, blackout drapes turned noon into night, and floor-to-ceiling glass bathed hardwood in gold.
Disliked: city “urban fee” nibbled our wallet.

I enjoyed my stay

Liked: No Breakfast I liked the location

Huge city gain.

Liked: Balcony espresso watched the Empire State turn orange; kitchenette reheated K-Town dumplings, and 24-hr concierge texted Broadway tips.
Disliked: the tiny lift clogs at checkout.

A fantastic find and excellent...

Liked: I booked this last minute and was so impressed by the modern, clean design and the surprisingly quiet rooms. The location was incredibly convenient for exploring different neighborhoods.
Disliked: The pillows were a little too soft for my personal preference.

Pleasant

A charming escape in the...

Liked: The intimate ambiance and the incredibly attentive front desk staff made our anniversary weekend special. Our room felt like a quiet haven above the city, and we loved the soft lighting.
Disliked: We had a minor wait for our luggage to be brought up, but the bellhop was very apologetic.