Homewood Suites by Hilton Washington DC Capitol-Navy Yard

I would stay here again...

Liked: Room has nice floor plan . Hotel was close to Metro station. Breakfast was generous. Staff was friendly and helpful.E bike or scooter gave good access to the Capitol and National mall.
Disliked: We could hear the Mero train zoom through the large street sidewalk vent from the street below our room on the 4rd floor .Kleenex could be more generous.

Superb

Great stay for a great...

Liked: the location was fantastic and easy to get to many different areas of the city depending on the vibe you wanted for the day. The staff was absolutely amazing and accommodating for all our needs, especially the front desk. The complementary breakfast was served during reasonable hours and really good quality.
Disliked: the elevators were really loud and seemed due for maintenance. You could hear the noise from them in all the neighboring rooms while they were running, which was seemingly all day.

Superb

Exceptional

Liked: The location, view, hospitality from valet, front desk and other hotel staff.
Disliked: The TV remote was oddly weird.

My stay was ruined!

Liked: The location
Disliked: Hilton Navy Yard engaged in false advertising, and all issues were blamed on Booking.com. Upon arrival, I encountered difficulties addressing my questions and concerns because it was a third-party booking. I had a meeting scheduled, but during setup, I was forced to relocate to another room, causing further inconvenience.Additionally, the room I was given had hair on the floor and carpet, which I documented with photos. The manager claimed they would compensate my valet parking fee of $67.00, yet the charge still appears on my bank statement. I also paid $248.00 for an additional room due to the small size of the original one. They assured me this charge would be compensated, but I was still billed, and it remains on my statement despite having the receipt.While my overall experience was terrible—including the pool being out of order—the front desk operations supervisor handled the situation professionally. She was firm yet helpful and did her best to assist me. However, I was still misled and will be disputing these charges. Looking back, I should have followed through with my original plan to stay at the Gaylord Hotel.

Enjoy my stay.

Liked: The location was good if you are not driving, but traffic was bad. I loved the hotel, but you never told us we had to pay for parking. The hotel charged more than I was expecting to pay, and without the parking, I paid more than I was told I had to pay.
Disliked: When you have to pay more than you expected to pay. Not been told that you had to pay for parking.

Excellent hotel and location- good...

Liked: Free breakfast- options were varied each day. Even if it was just a coffee and a pastry it saves money.Staff were friendly- all staff friendly and approachable and helpful throughout stay. Gym and pool facilities clean and well maintained.Laundry facilities is helpful when going away for extended vacation. Fully stocked kitchenette. Rooms were spacious and well maintained. Excellent location just beside metro green line, next to many restaurants and bars and grocery store within 10 min walk.
Disliked: .

Comfortable, relaxing, and much needed

Liked: How it’s nice quiet everyone is welcoming even the other guest. It’s very safe. You cannot get up to the rooms unless you have a car and I feel like that made my stay even more comfortable.
Disliked: There really isn’t anything that I didn’t like. I literally enjoyed every little piece of my stay and we’ll be staying again very soon.