Homewood Suites By Hilton Fredericksburg

Very good

Exceptional

Great room, comfy beds, good...

Liked: The room was wonderful,spacious, clean and had everything we needed. We actually wished we had more time there to enjoy it but were only there for the one night. Breakfast was good and the breakfast staff were helpful.
Disliked: I had an issue with the booking where I tried to book directly with the hotel first and the website was giving me difficulty. It was more expensive to book through Booking.com but at least it allowed me to make the reservation. When I shared this with the front desk staff they told me to contact corporate. I would have thought the staff working for the hotel I was staying at could be more helpful. This could just be a Hilton policy, but I found it a bit lacking in customer service. No apology, didn’t attempt to help or explain, just told me to call someone else.

Superb

Exceptional

Liked: Beautiful place, room was amazing, breakfast was great.
Disliked: Dishes in room. We had barely any silverware. No forks at all.

Disappointing

Liked: Room was okay but smelled like cigarette smoke
Disliked: Room was okay but smelled like cigarette smoke

Superb

I love the Homewood Suites...

Liked: I love the fact that the room was exceptional clean and the staff was great.
Disliked: There was nothing wrong with establishment everything was great.

Very good