Homewood Suites By Hilton Fort Smith

Good

Superb

I will return to this...

Liked: I liked every thing about the hotel
Disliked: I liked it all

Exceptional

Liked: Clean large rooms!
Disliked: Everything was great

Very good

Liked: Location was perfect. Very close to training center for my work. Breakfast was very good. Pet policy was great too.

Good

Exceptional

Disappointing

Liked: The hotel and room was nice. I like the fact that my name was on the screen upon arrival. I also like the fact that a rep texted me once I checked in and checked on me and made sure I didn’t need anything.
Disliked: I didn’t like the fact that I paid the amount of money I did to be placed under a family with 5 young children, and it sounded like someone was bowling above me ALL night long. The first night I called and complained to the front desk which they stated they would speak with me, but it didn’t help. I even made mention to the rep that texted me to check how my stay was going and they apologized on the hotels behalf, but the second night was the exact same. I don’t believe it’s fair that I wasn’t able to enjoy my time there and was literally up all night and awoke by them at 5:40AM. So my stay wasn’t good.

Exceptional

Liked: Great breakfast. Good location.
Disliked: Softer sheets.