Homewood Suites by Hilton Cincinnati/West Chester OH Guest Reviews
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1.9 miles from West Chester centre |
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Charles Tue, 16 April 2024
Cuz surprise Birthday party.l
Liked: Excellent !!! Location from restaurant,mall, and events.. wonderful in every way...
Disliked: The only negative thing if anything was that the pool was closed
Kimberly Fri, 12 April 2024
Good
Kimberly Fri, 12 April 2024
Good
Angel Sun, 24 March 2024
Incredible stay. I will be...
Liked: I really appreciated the cleanliness of the property.
Angel Sat, 23 March 2024
Incredible stay. I will be back.
Liked: I really appreciated the cleanliness of the property.
Jake Sat, 6 January 2024
Not coming back
Liked: Staff and everything was great
Disliked: There was a fire situation on the 3rd floor, and we were promise a discount got nothing, called to get points, find out thats a rip-off, my wife called got the run around instead of a straight answer. The breakdown of this is your staff was awesome. The facility was great, but your management sucks, and customer service sucked. Not coming back
Milana Sat, 6 January 2024
Perfect
Jake Sat, 6 January 2024
Not coming back
Liked: Staff and everything was great
Disliked: There was a fire situation on the 3rd floor, and we were promise a discount got nothing, called to get points, find out thats a rip-off, my wife called got the run around instead of a straight answer. The breakdown of this is your staff was awesome. The facility was great, but your management sucks, and customer service sucked. Not coming back
Milana Sat, 6 January 2024
Exceptional
Jessica Fri, 5 January 2024
Wish I would have booked elsewhere.
Liked: The staff there were amazing, thoughtful and helpful.
Disliked: It would have been nice to know something happened and it was under renovation. I walked through hallways where there were holes in the floor. Our room, had dust, cob webs everywhere. The beds were poor quality.