Homewood Suites By Hilton Cincinnati-Downtown Guest Reviews
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Rob, Lexington Sun, 14 May 2023
Parking was pathetic; had to go outside all the way down stairs and outside to smoke if you smoke; breakfast was poor; instant everything; would recommend you stay somewhere else.
Liked: Nothing.
Disliked: Everything.
Michele Mon, 21 July 2025
Good
Liked: Space of suites
Disliked: Needs to be updated
Anonymous Sun, 20 July 2025
Overall good stay. Disappointed one...
Liked: The billiard and the bar
Disliked: That the billiards and bar were on separate floors
Antonio Wed, 16 July 2025
Superb
Byrns Mon, 14 July 2025
Good
Jennifer Mon, 30 June 2025
DO NOT BOOK THIS HOTEL...THE...
Liked: The location and the breakfast was the best part about this stay.
Disliked: First of all, we are well seasoned travelers. We have stayed at many Homewood Suites and have never had a poor experience, this was a 3 family trip with a 3 night stay. The employee working the front desk was rude right away and made check-in very difficult. The AC in our room didn't cool, never got below 73-74 degrees and actually stop working all together 2 nights in a row with no compensation or room relocation offered. There was no ventilation system in the bathroom and the ajacine room was smoking marjijuania 24/7, which was coming through the AC vent, it was so bad we had to put towels at the bottom of the door to keep from getting high all day and night and when reported to the staff no one seemed to care that if you went in the bathroom you were getting contact high! It made bathing very difficult. Housekeeping kept busting in our room even though the "DO NOT DISTURB" sign was on the door. We asked for extra bathroom linens every day and never got them. Asked for extra pillows, bed linens and comforter for the sleeper sofa, never got those either. The staffs excuse as to why we didn't get them was because they didn't have any to spare because the hotel was sold out. Oh, and let's talk about how the sleeper sofa's paper thin "mattress" was so HORRIBLE, that the part of our family sleeping on it preferred to sleep on the floor. Overall this hotel and staff were the worst we have ever encountered. The location is perfect for anything downtown and the complimentary breakfast was great. I would NEVER recommend this hotel, not even to people I dislike. Don't book this hotel, just don't do it!
Florine Thu, 26 June 2025
Not really worth the money
Liked: Staff was very nice. Liked the old building.
Disliked: There was no safe in the room, the breakfast was very fair and no clock alarm in the bedroom.
Mccomas Fri, 20 June 2025
No parking
Liked: It was walking distance to the theater I was going to.
Disliked: There was no parking and it did not say we had to pay to park in the description. Their parking garage that you have to pay to park in was extremely dirty and the elevators did not work. There was no easy access to get inside the hotel from the parking garage. In all it was confusing and I paid almost $100 in parking in total. I will never come back for this fact alone. Other than that the hotel was clean and the breakfast was really good.
Zoboy Sun, 8 June 2025
Exceptional
Kara Sun, 8 June 2025
Exceptional
Harris Thu, 5 June 2025
It was a great experience...
Liked: The location was convenient to places I planned to visit. The breakfast was delicious and well prepared. The morning and overnight staff were awesome! They were helpful, friendly, and caring especially the overnight front desk staff including security officer. The extra bonus of traveling security with room cards and elevators was a remarkable addition that I wished more hotels had available.
Disliked: I can think of nothing because the entire experience went wonderfully.