Home2 Suites By Hilton Phoenix Airport North Az Guest Reviews
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5.0 miles from Phoenix centre |
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Barbara Fri, 15 March 2024
Juan at the front desk...
Liked: Proximity to the airport
Disliked: Value for the priceā¦. Paid way too much to be treated badly
Erin Thu, 14 March 2024
Excellent Place to Stay
Liked: I liked the friendliness of the staff, everything was really clean, including the pool. Breakfast was excellent, they had options to make breakfast sandwiches as well as waffles, oatmeal and cereal. The room was really spacious and clean. The water pressure was really good compared to other hotels I've stayed at. It did take about 5-10 minutes for the water to heat up in the shower but once it was hot, it was great.
Disliked: The only thing I didn't like was they had the shower gel and shampoo on the wall for use in the shower, but the conditioner was provided in a tiny bottle that was not nearly enough for my long hair plus my two sons have long hair. However, I just asked for a few extra bottles of conditioner at the front desk and they didn't complain or say they can't give me more so that was nice. Also, my digital key was not working to get into the pool but again, when I went to the front desk to ask for a card key, the woman at the front desk said she would make me one but so that we didn't have to wait, she would let us into the pool area and then bring me the card key once it was made. Awesome customer service here!
Michael Tue, 12 March 2024
Superb
Kathy Mon, 4 March 2024
Great service and communication.
Liked: We have stayed before. Check in was easy. Room was ready. The mini mart is always great for us.
Disliked: Our experience was as expected. We had no complaints.
Karimat Tue, 27 February 2024
Very good
Adilenne Sat, 24 February 2024
Exceptional
Liked: Very clean and quiet
Daron Thu, 15 February 2024
Overall, the rooms more than...
Liked: I liked how the rooms were designed/organized.
Disliked: Nothing.
Joel Sat, 3 February 2024
Great stay, would definitely do...
Liked: The staff was extremely friendly and helpful. Juan at the front desk was great. Very clean and great breakfast
Tommy Fri, 2 February 2024
Good
Rosezina Tue, 30 January 2024
Exceptional