Home2 Suites By Hilton New York Times Square Guest Reviews
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Kathryn Mon, 30 June 2025
A clean, comfortable choice within...
Liked: The room was compact but not cramped, nicely equipped with a coffeemaker, fridge and microwave, and was surprisingly quiet for a very busy hotel in an inner-city location. The bed was comfortable, and an extra pillow thoughtfully provided in the wardrobe. Plenty of room in the bathroom for 2-person toiletries, and a reasonable amount of hangers in the wardrobe. Decent lighting throughout, and all was very clean. Every-other-day housekeeping was just fine for us. Breakfast had an impressive amount of options, and coffee/tea was available in the lobby 24/7. Luggage holding for early arrivals and after check-out guests was free. Rooftop bar was expensive but fun with a nice after-dark view; just wish it has been open before 6:00 PM. Pleasant staff.
Disliked: The elevator situation is pretty bad. During check-in, check-out and breakfast hours you can wait 20 minutes or even longer for one that either isn't full or stops at your floor at all: the biggest negative for this property. As this is a 'combo' hotel of both Home2 suites and Hampton Inn, the breakfast area is overrun during prime time. Get there EARLY! The rooms are advertised to accommodate 3 - they have pull-out loveseats for the 3rd - but I wouldn't advise it as, once unfolded, there'd be very, very limited walking space in the room. As it was, we had difficulty storing our two 24" suitcases. Ended up with one, closed and on end, in the wardrobe and the other on the desk.
Timi Sat, 28 June 2025
Exceptional
Karen Sat, 28 June 2025
Great location, nice rooms!
Liked: Centrally located to Times Square and Broadway, clean rooms, free breakfast
Zerh Fri, 27 June 2025
Good
Morgan Thu, 26 June 2025
Location was great but facilities...
Liked: Location was amazing
Disliked: Elevators bank was too crowded and the hotel restaurant was not open to families. Huge issue.
Laura Tue, 24 June 2025
Superb
Ashish Tue, 24 June 2025
Bad
Liked: Location
Disliked: Room was not equiped with good AC. No matter what , AC would not work. Complained almost 2 times a day with no luck. Later i was told this is how it is. Temperature wont come down below 78 F of the room
Gifford Tue, 24 June 2025
Pleasant
Dan Sun, 22 June 2025
Exceptional
Madhujya Sun, 22 June 2025
Times Square location
Liked: Close to the Times Square and close to almost everything.Broadway, Parks, Monuments etc was very close at hand
Disliked: Very small room, wasn’t good enough for 3 people.Had a very bad experience with the lifts, long wait time to get to the room or go downstairs for breakfast, the lift service was horrible