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Home2 Suites by Hilton Louisville Downtown NuLu eee - (855) 266-7297
Home2 Suites by Hilton Louisville Downtown NuLu, 240 South Hancock Street, Louisville, KY -(855) 266-7297
Area: Louisville Downtown
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BOOK ONLINE OR CALL - (855) 266-7297
3.85
HOTEL RATING: 
GOOD
3.85 out of 5 (515 Ratings)
1.4 miles from Louisville centre
BOOK ONLINE OR CALL - (855) 266-7297
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Hotel Description
Attractively set in Louisville Home2 Suites by Hilton Louisville Downtown NuLu has 3-star accommodations close to Louisville Slugger Field and KFC Yum! Center. With a fitness center the 3-star hotel has air-conditioned rooms with free WiFi each with a private bathroom. Private parking is available on site. The rooms at the hotel come with a flat-screen TV with cable channels a kitchen and a dining area. All guest rooms will provide guests with a fridge. Guests at Home2 Suites by Hilton Louisville Downtown NuLu can enjoy a continental breakfast. The accommodation has a grill. Access to the indoor pool and business center is provided to all guests of Home2 Suites by Hilton Louisville Downtown NuLu. The hotel can conveniently provide information at the reception to help guests to get around the area. Popular points of interest near Home2 Suites by Hilton Louisville Downtown NuLu include Kentucky International Convention Center Kentucky Center for the Performing Arts and Muhammad Ali Center. The nearest airport is Louisville International Airport 5.6 miles from the accommodation.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` BBQ facilities
` Shared kitchen
` Wheelchair accessible
` indoor pool
` kitchenware
` 24-hour security
` Designated Smoking Area
` Free Wi-Fi
` Kitchen
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` ATM or cash withdraw on site
` Body thermometer available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Cleaning products available
` Pets allowed (charges may apply)
` Sustainable Property

Home2 Suites by Hilton Louisville Downtown NuLu Guest Reviews

Overall Average Score: 
Good (3.85 out of 5)

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5

Exceptional - 5 out of 5

Jaslyn, Salem,, visiting Headliners Music Hall Wed, 22 March 2023

It was very convenient and enjoyable. Thank you.

Liked: It was clean; the rooms were very space friendly, convenient and clean. The services were great and staff polite. Breakfast was really good as well. I will definitely be recommending.
Disliked: Nothing I can think of.

3

Pleasant - 3 out of 5

Lauren L, Lascassas, visiting Mercury Ballroom Thu, 31 January 2019

The room was comfortable and for the price, I probably got what I should have expected. Loud bass music woke us up earlier than we wanted to be woken up and the hotel was not in what I would consider a safe neighborhood. I was not comfortable walking downtown in the area the hotel was in at all.

Liked: Bed was comfortable and it was good to have a kitchenette.
Disliked: Loud; not a great neighborhood to walk around in.

1.5

Poor - 1.5 out of 5

Anonymous Mon, 25 September 2023

For $850 for two day...

Liked: Clean room.
Disliked: Although our room was big and clean there were three problems that ruined our stay. First the smallest issue: after traveling all day, I went to take a shower. There was no shower gel in the bathroom so I had to call housekeeping. The second issue was that this is the first hotel that I have ever been to where there was no turndown service each day. It appears that there might be a sticker on the mirror in the bathroom which my wife and I did not see that says you have to request this service. When we checked in there was no mention of this. So after a day of being in the sun at the football game and Downs after dark, I had to go to the front desk at like midnight to get fresh towels. The biggest issue with the room, which made it very uncomfortable was the air conditioning did not work to the point where our room was over 76° at one point. After coming back to the room on our first night from being out, I had to go to the front desk, step away from the group of people I was there with, and wait for the maintenance guy to be called. It took probably an hour plus for him to arrive, he went and looked at the unit which was iced over and filthy. He tried cleaning it, but it was terrible. It didn’t work and he said it is going to have to be replaced. When he came back I had to help him physically take the air conditioning unit out of the wall and put the new one in. both units had dusk and filth all over it. If it was not for him, we would’ve been able to even sleep in the room. I would expect for $850 for two days to get my room turned down and I have an air conditioning that works and for another staff member to help change it out instead of the guest. Removal of the air conditioning unit was a two person job.

4

Very Good - 4 out of 5

Geoffrey Mon, 25 September 2023

Very good

Liked: Great basic hotel! There was a parking lot available, but street parking in front of the hotel was also free, really handy!The neighboorhood is great, right at the start of NuLu, loved it!

0.5

Poor - 0.5 out of 5

Tina Mon, 25 September 2023

Bad

Liked: Nothing
Disliked: The motel had bed bugsThe lady named Joy was very rude tried to cancel my reservation she did before I even got in roomHad 2 service dogs they tried to charge me for even though I had paperwork n tags n her n Josh I had to prove it to them even though it's against the law to be asking what they do what school etcI had reserved a 2 double bed room n ended up with 1 bed n a couchWanted me to pay 20 a night to parkThis joy n Josh are very rude front ppl n they are very disrespectfulI will never stay there again

1.5

Poor - 1.5 out of 5

June Fri, 22 September 2023

Poor

5

Exceptional - 5 out of 5

Shari Tue, 19 September 2023

Exceptional

2.5

Fair - 2.5 out of 5

Gina Tue, 19 September 2023

Mediocre

Liked: Room cleanliness not up to what we expect from Hilton. Room was not serviced the entire 3 night stay. Upon inquiry was told I should request room be cleaned.
Disliked: Basic Room not services dailyParking fee

0.5

Poor - 0.5 out of 5

Gregory Sat, 2 September 2023

Will actively recommend avoiding avoiding...

Liked: The water was hot
Disliked: The room was not cleaned upon check in and when my wife mentioned this was brought cleaning supplies. The sheets had makeup and hairs all in them so we had to get new sheets and the housekeeping supervisor who came in to inspect the room was very embarrassed that the room was missed. My wife works in housekeeping and was appalled. The ac on the entire floor was not working so the hallway was 82 degrees during an excessive heat warning and again didn’t feel the need to move us to a floor with air conditioning.

4

Very Good - 4 out of 5

Edward Mon, 28 August 2023

Very good

4

Very Good - 4 out of 5

Sandy Mon, 14 August 2023

Stay was ok. Front desk...

Liked: Good location. Clean room. Bed was ok.
Disliked: Breakfast was minimal. One of the female staff in the kitchen was extremely loud and telling off another employee. Could be heard throughout the entire lobby. Parking was also $20 a night.

4

Very Good - 4 out of 5

Stark Tue, 8 August 2023

Very good

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Home2 Suites by Hilton Louisville Downtown NuLu 240 South Hancock Street, Louisville, KY