Home2 Suites by Hilton Charlotte University Research Park Guest Reviews
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Robert Sun, 24 August 2025
Exceptional
Chris Mon, 18 August 2025
Not happy with all the...
Disliked: When we checked in, the first room didn't have ac and then the second room had a very loud ac and then we couldn't enter the third room because the key didn't work. Finally we got into a 4th room. We switched in and out of 4 rooms. This is totally unacceptable. We made a reservation and expected a room to be ready for us. There seems to be a lack of communication between staff about what rooms are available for guests. We were so tired from our trip and didn't expect to be treated like this.
Anonymous Fri, 15 August 2025
MY STAY WAS PLEASANT, COMFORTABLE...
Liked: BREAKFAST WAS AS EXPECTED. FACILITY WAS KEPT VERY CLEAN AT ALL TIMES. STAFF WAS FRIENDLY, HELPFUL, PROFESSIONAL. I WOULD HAVE LIKED FOR THE POOL WATER TO BE CLEANER, HOWEVER THE WATER TEMP WAS GREAT! THE ROOMS WERE CLEAN, COMFY BEDS. THIS WAS MY 3RD STAY WITH HOME 2 SUITES & I'M VERY PLEASED WITH THE CONSISTENCY THUS FAR WITH THIS CHAIN OF HOTELS.
Disliked: POOL WATER NEEDED TO BE CLEANED...IT WAS CLOUDY.
Smith Wed, 30 July 2025
Superb
Aushzanique Mon, 7 July 2025
Passable
Lisa Sun, 29 June 2025
Exceptional
Liked: The location was great convenient to restaurants stores to shop at
Disliked: The carpet in the room had some bad stains and the furniture in the lobby that needed a good shampooing but over all a great place would stay again
Drumm Thu, 12 June 2025
Exceptional
Liked: All the staff at the front desk
Gale Sun, 25 May 2025
Exceptional
Charles Mon, 12 May 2025
Exceptional
Jaelyn Sun, 11 May 2025
Inconvenient and a waste of...
Liked: It wasn’t too far from the stadium where my concert was at, and the surrounding area seemed nice.
Disliked: The rude manager, Cammie. The power went out with from 12am-the next day when I checked out. I don’t know when it cut back on, but it was on handled well at all. I was not accommodated for the inconvenience at all and was in fact told that since I paid through booking, I was an irrelevant factor because I paid booking and not the hotel. I was terrified, could barely sleep. The room was very hot and muggy. Couldn’t take a shower. Couldn’t use any of the amenities I paid for. Almost broke a wheel on my suit case taking it down four flights of steps. It was a very unpleasant trip.