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AustraliaHollywood Downtowner Inn Guest Reviews
Overall Average Score:
Good (3.75 out of 5)
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George Tue, 4 June 2024
Very good
Mariel Sun, 2 June 2024
Beautiful place, friendly staff!
Liked: Such cute decor, it felt safe and secure inside the property too. Staff were so helpful and really friendly, especially the cutest little chihuahua behind the front desk! Would definitely recommend this place if you’re visiting hollywood.
Disliked: I loved the property! The area can feel a bit uneasy towards the evening time so we would recommend getting ubers or driving to/from.
Ivan Tue, 28 May 2024
Good
Marcelino Sun, 26 May 2024
Disgusting
Liked: Nothing , they take $100 deposit and never pay it back and still be rude about it and make up excuses not to give you the deposit back
Disliked: Nothing , they take $100 deposit and never pay it back and still be rude about it and make up excuses not to give you the deposit back
Albina Fri, 24 May 2024
Pleasant
Marcos Mon, 20 May 2024
Disappointing
Douglas Mon, 20 May 2024
You get what you pay...
Liked: Big rooms and nice staff
Disliked: AC is very loud and I did not turn it on
Willian Wed, 15 May 2024
Exceptional
Liked: It was my first time in America, and I was quite surprised by the friendliness, the harmonious hospitality, the service, and how close to everything it was. The hostess/owner was an amazing person with super enthusiastic energy. It was an excellent experience. I'll definitely be back. Thanks beautiful blonde Diva!
Al Sun, 12 May 2024
Very good
Liked: Location is great, near metro and bus.
Michelle Sat, 11 May 2024
Parking secure but cleaning and...
Disliked: Booked online around 4pm. Got there not long after. There was literally no TV in the room just the cord hanging out. I rang the front reception and he said he had no idea what going on, no one had mentioned it. Said up in 15 minutes to deal with. No one came. I rang again almost an hour later and the same reception guy basically handed the phone to another employee I believe the Manager. She blamed Booking.com but after a lengthy conversation it came out that she had left the premises at 2pm Friday arvo knowing the TV wasn't in the room and obviously done nothing about not making the room available for renting it. They had no other room and no spare TV, no discount for no TV and basically saying not their problem as booked via a third party. Said they would move us to different room next day (2 night booking) as they said thry need a tv technician to unplug a TV from the spare room and plug it into our room the next morning . The whole point of booking 2 nights was to secure our belongings for the day while we went sightseeing in Hollywood. Anyways no new room available until the cleaners had been through and since our room shouldn't have been rented out in the first place, we thought we could swap rooms that night when we got back. No, we were called to come back around midway through day to swap rooms as the cleaners needed to clean our room RIGHT THEN on a Saturday. I hope they didn't rent the room out again but I suspect that was exactly what was going to happen again. The weekend staff member very apologetic and only following instructions, he offered to help carry our bags for us as he felt bad about the situation. Nice guy. Very unimpressed with the Friday staff/Manager. Cleanliness wise, I had white socks on and within 1 hour of me moving around the room my socks were filthy. Hadn't seen a mop for a long long time.
