Holiday Inn Windsor - Ambassador Bridge By IHG Guest Reviews
Write a review
Write a review
Anonymous Fri, 8 August 2025
Disappointing
Disliked: there are multiple points:1. We booked the hotel for 3 families for vacation with family & kids. when we booked the hotel, it showed that there is a swimming pool. however, when you went to hotel we got to know that the pool is under maintenance, which was neither shown in booking.com nor communicated to us over email.2. We requested to give all 3 families of us in the same floor but we were not given . even they did not try to consider our request. 3. Breakfast : was horrible and waiting time was more than one hour . it was so disappointing that we did not go for breakfast on the 2nd day. overall , we are fully disappointed
Huang Tue, 5 August 2025
Bad
Brynna Thu, 31 July 2025
Looking forward to staying again...
Liked: The staff was fabulous.
Disliked: The hotel is being renovated, so there were a few hiccups, including the pool, not being open. The staff did their best to make sure everything was sorted. Although it is not in great shape right now, I will definitely stay there again when the renovations are finished.
Scott Mon, 28 July 2025
Good stay
Liked: Clean, comfortable bed, friendly, great breakfast. Easy access to Ambassador Bridge.
Disliked: Pool was closed.
Jason Mon, 21 July 2025
Passable
Disliked: Booked a king room and the key didn’t work so they switched room to double queen, I wasn’t happy about this and pool was down
Susan Mon, 20 February 2023
Exceptional
Liked: The staff was friendly. Front desk was quick and efficient. The pool and gym were clean
Disliked: The elevators seemed to stop every other floor with no one to get on
Susan Mon, 20 February 2023
Exceptional
Liked: The staff was friendly. Front desk was quick and efficient. The pool and gym were clean
Disliked: The elevators seemed to stop every other floor with no one to get on
Nicole Sun, 12 February 2023
Perfect
Nicole Sun, 12 February 2023
Exceptional
Carol Tue, 7 February 2023
Poor