Holiday Inn Sydney Waterfront

Clean, friendly, walking distance to...

Liked: The breakfast was exceptional. Lots of food lots of options. The staff was so friendly and it was a very clean hotel.
Disliked: Between 1230 at night and 3 o’clock in the morning there were people running up and down the hallways going from one room to another room, slamming doors and being extremely loud. A lot of laughter, a lot of loud talking when others were trying to sleep. Next time I will ask for a room on the top level away from people so that I could sleep better.

Passable

Liked: Run down. Old.
Disliked: Outdated and showing signs of wear

Pleasant

Disliked: The staff wasn't welcoming and friendly. The way they talked to me in general is more than disappointing. Don't feel they wanted to work there...

Wonderful as always!

Liked: We love this location and it’s always our first choice when in town. Excited to see they are renovating! The kids love the pool and slide.

Superb

Very good

Liked: The staff were amazing. The hockey team staying in the hotel made the stay unenjoyable on the Saturday night. Sunday night was lovely. And the hot tub was broken.

Nice place to stay and...

Liked: The food, service and friendliness of staff at the Eave were outstanding! All three of us (professional woman 43, retired women --70 and 80) were very impressed. I appreciated the grab bar in the tub. We liked the little nook with the table and chairs in the rooms; we had two rooms. Great fridge in the room; lots of room for juice, leftovers, etc.
Disliked: Heating system was noisy. Noise in corridor and party room after 10 both nights we were there. A hand shower and microwave would have been appreciated. The tub had two dings in it so did not look very inviting. Paper copies of hotel and local information as well as menus in the room would have been appreciated.

Good , staff was great...

Liked: We didn’t get breakfast, was it included?
Disliked: Other guests running through the hallway all evening, my grandchildren were upset , when I called front desk they did come deal with the situation but it did Impact the stay

Exceptional