Holiday Inn & Suites Duluth-Downtown

Exceptional

Liked: It was clean. Good location. Easy parking

Spring Duluth trip

Liked: We got an upgrade. Very nice
Disliked: N/A

Good

Very good

Liked: Two things that threw my anxiety for a loop was parking... Had a hard time locating parking ramp but that was solved with a phone call that resulted me being on hold for 5 min and i think they forgot about me cause my boyfriend called off his phone and he was helped right away. Lol And the awesome shuttle service gentleman named Don,whom showed us the way. Second, they couldn't find my reservation so it took awhile to find it. (Known to happen with third party booking so no big deal) The receptionist/lobby clerk was super kind and fun, I believe her name was Brooklyn........ i think........Made sure we got to our Comedy show on time by setting up a shuttle. Than I cannot tell you how thankful I am to have ran into Don at the parking ramp, what a kind man. He drove us to our show and picked us up. My boyfriend and him got along great and for some weird reason I felt super safe with this guy, like he looks out for his people and is genuine. Huge kudos to him. He made our stay. I still think hotels should at least let you stay for 24 hrs for the price you pay. Check in at 4, check out at 4 kinda deal. Maybe you guys could be the first! Hoping to come back for another stay soon!

Great location for a 1...

Liked: Great location. Connected to the Skywalk. Staff were friendly and helpful. Rooms were clean and comfortable.
Disliked: The pool on the 8th floor was very cold, but a hot tub was available for adults. Parking lot was packed - many people were not actually staying at the hotel. If you stayed at the hotel, parking was free though. Directions to the Skywalk was a bit confusing.

Exceptional

Liked: The shuttle driver approached us at DECC and gave us a ride after our Uber Driver cancelled on us!! What a sweet man he is!

Exceptional

Great room and hotel other...

Liked: The hot tub in the room was very nice, and relaxing. The room was everything me and my partner could have asked for. The hotel staff was amazing with the holiday season and constant people coming in.
Disliked: In the suite it was right in front of the hotel pool and hot tub. This made it where once the pool opened up you where able to hear all the kids and adults screaming and etc.

Very good

Liked: The location was great. And the staff was friendly and place was clean