Holiday Inn San Marcos

Superb

Superb

Liked: I booked this hotel because we had an early morning flight out of San Jose and I desperately needed to do washing before our next stop on our itinerary. The laundry room was exactly as advertised (only one washing machine in operation though instead of the 2 pictured - the other one probably in for a service). The detergent and tokens were readily available at reception. The beds were extremely comfortable. Dinner and breakfast were disappointing after the excellent meals we had in San Jose during the week. A bonus was the very nice souvenir shop in the lobby to pick up some last minute items - cheaper and easier shopping than the crowded duty free shops at the airport.

Value did not match the...

Liked: Location was convenient. Beds were comfortable.
Disliked: Checkin amenity was not available. No water in lobby first day. No swim towels available or brought out after asking. Pool area was a mess Sunday afternoon. Only 3 towels in a double queen room. Room was not made up during the day (stayed 2 nights). WiFi was not working. Breakfast was slow, poor quality and had to be paid separate from room.

Superb

Liked: Location, quiet, easy to get in and out. Friendly staff.
Disliked: Air condition must be old made really loud noise every time it came on. There was tiny spot red stain on sheet.

Good

Disliked: They ran out of coffee at 8:00 am. Could do better

Exceptional

Overall, very good stay and...

Liked: Just wish they had more of a selection of snacks to purchase.
Disliked: The location was perfect!

Passable

Very good

Liked: Great stuff. The facilities are clean and impressive.
Disliked: Hot water was out for quite some time and took some time to get it back.