Holiday Inn Resort Orlando - Lake Buena Vista, Lake Buena Vista

Beautiful, clean room. Very nice hotel with nice amenities - would recommend it to anyone as the price was very fair compared to other hotels in the area.

Passable

Liked: Comfortable beds
Disliked: The tv would not turn on, we tired everything! I called the front desk and they told us maintenance would be coming to look at it, they never showed up so we had no tv. The other huge issue is that where are room is, you have to enter the pool area with your room key card, then walk through the area and go through the other pool door and then into the building, we hand to leave at 4 am for our flight, our room key would not work to open the pool door so we could leave!! We had to walk all the way around the back to the front of the hotel in the dark!

Exceptional

Liked: The breakfast was one of the best breakfast we have ever came across at a hotel and we loved the complimentary shampoo and conditioner in restroom And the swimming pool
Disliked: We were told we would have a balcony view with the type of room we rented but upon check in we entered the room and was unpleased to not have a balcony view due to the type of room we rented didn't come with a balcony ave that wasn't explained properly

Our room was gross

Liked: Location
Disliked: We were traveling with a pet and were given an obvious “pet room” . The chair in the room was all chewed up, it had a bad smell, blood or dirt was on the curtains. The bathroom had dirt and hair in corners. Something was biting us. My dog has year round treatment so not fleas from her for certain. We checked out one day early. Not sure if the other rooms on site are better, but ours definitely did not meet the picture or rating standards we reviewed before staying

Very good

Exceptional

Liked: Drinks

Nice Resort!

Liked: There are things for the kids to do. A Applebee connected to the resort..A shuttle bus that take you to the theme parks..Also I love the fact that they had bunk beds to accommodate three kids..
Disliked: That the trip was not long enough