Holiday Inn OTTAWA EAST Guest Reviews
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|4.1 miles from Ottawa centre|
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Verified Hotel Guest Fri, 23 March 2018
Disliked: There was no Hot tub
Erika Fri, 23 March 2018
Liked: Spacious, clean room. Very modern. Comfortable beds and nice decor.
Disliked: Pet FEE instead of pet deposit. We had 2 small, quiet, nonshedding dogs with us and were charged $75.00 extra to keep them with us. Seemed a little outrageous.
Michael Fri, 23 March 2018
Liked: recently renovated
Disliked: Not really
Nina Fri, 23 March 2018
Liked: I liked one rep very much who was working the front desk. He was very kind and ready and willing to meet all required needs... which he did with perfection. Other staff not as willing.
Disliked: Yes, my sunglasses were stolen. I knew exactly where I left them, yet no one was able to locate them. The fact that they were worth $600.00 is quite upsetting. Also, the cleaning staff in the hallway explained how dirty guests are. Not appropriate.
Gavin Mon, 19 March 2018
Liked: Staff were kind and friendly
Disliked: The pool area was freezing. And pool water extremely cold. My kids couldn't even swim longer than 5 minutes. Many others were complaining about this as well.
Alex Mon, 19 March 2018
Mary Sat, 17 March 2018
Hotel was ok, but I...
Liked: The beds were comfortable, and the location is good.
Disliked: It could have been a little cleaner, and we didn't have hot water one of the nights we were there.
Jill Sat, 17 March 2018
Scott Fri, 16 March 2018
The hotel staff were very...
Disliked: We had requested frig and microwave when booking and again on morning before arrival but hotel was unable to accommodate. |Luckily we had a cooler with us.
Annalee Fri, 16 March 2018