Holiday Inn & Suites Orlando SW - Celebration Area

Friendly atmosphere. The hotel is close to everything you want to do.

Disliked: None.

Check according to your info - 3:00 rooms weren't ready. They said they would call us when our room was ready - never received a call. The next morning - no hot water. Continental Breakfast is normally free - your's $8.00+. Resort fee which we didn't even use. Charge of $25.00 on card before we even got to the room. They are suppose to credit our account.

Disliked: No hot water.

Superb

Passable

Exceptional

Liked: The breakfast, the pool area, the room was nice, and the location was convenient.
Disliked: Parking, no outlets on the lamp beside the bed

Exceptional

Exceptional

Bad

Liked: Nothing
Disliked: The toilet in my room was overflow and I woke to roaches in the bathroom

Reasonable room, accommodating front desk...

Liked: N/A

Very good

The room they gave us...

Disliked: The room they gave us was on the first floor with no balcony and had a broken sliding door that opened up to the parking lot. Just don’t put a sliding door and there would not be a problem, because it would not lock and it opens directly to the parking lot did not make it safe in any way. They did not refund our money and we refused to sleep there with it being unsafe. The front door had a latch on the frame but nothing on the front door to secure it.