Holiday Inn Omaha Downtown Waterpark By IHG

Superb

Disliked: Since we booked our stay through a 3rd party we didn't get free food.

Disappointing

Excellent staff, clean and friendly...

Liked: My kids loved the pool, the Staff was excellent, very friendly and helpful. The room size was great.
Disliked: I didn't like the coffee or that there wasn't continental breakfast provided.

Exceptional

Exceptional

We made due with it,...

Liked: The hotel is in a great location for touring. 8 minutes from Henry Doorly Zoo. 25 minutes to the SAC Ir Museum and the Safari Park and Mahoney State Park. 20 minutes to Nebraska Crossing outlet mall.
Disliked: The rooms are spartan. LVT floors throughout. The Water Park is more or less just a large splash pad.

Very poor

Liked: Water Park was fun
Disliked: We were definitely not impressed with the hotel and our stay. The AC didn't work in one room, the shower didn't work in the other. None of the rooms had enough towels and the staff was rude about us having to get extra. Our rooms did not get cleaned, the trash didn't even get emptied. There was a cockroach in the bathroom and the arcade room. You don't have the option to take the stairs and with only two elevators it's takes forever and always a line. You charge $15 for a regular hotel breakfast nothing special about that and the coffee was horrible. Water Park was fun but not worth it for the hotel. Would not recommend.

Very poor

Liked: Water Park was fun.
Disliked: We were definitely not impressed with the hotel and our stay. The AC didn't work in one room, the shower didn't work in the other. None of the rooms had enough towels and the staff was rude about us having to get extra. Our rooms did not get cleaned, the trash didn't even get emptied. There was a cockroach in the bathroom and the arcade room. You don't have the option to take the stairs and with only two elevators it's takes forever and always a line. You charge $15 for a regular hotel breakfast nothing special about that and the coffee was horrible. Water Park was fun but not worth it for the hotel. Would not recommend.

Extremely overpriced on the weekends...

Liked: The location
Disliked: Pool was terrible. Elevator wasn’t working properly and there are no stairs. At one point there were 20-30 people waiting in line for the one elevator that was working. Everything is upcharged. $15 per person for a breakfast that would be free at any other hotel, $15 for parking, over $5 for a bottle of water. The room itself was already extremely overpriced.