Holiday Inn Louisville East - Hurstbourne

Exceptional

Exceptional

Liked: The Breakfast was absolutely amazing! We will definitely be staying there again next time we are in town

OK

Liked: Room was fine
Disliked: Breakfast was so bad that even though I had paid for it I didn't eat.

Exceptional

Would stay again only due...

Liked: Quiet, it was like we were there alone. But there were lots guests. Had pool to ourselves the two times we went. Clean room. Nice towels and had doce products which were nice.
Disliked: We arrived at 4 pm. Went to room found maintenance watching tv with shower running. Asked what he was fixing. He only replied they were supposed to let me know you were here. He scrambled shut off shower. Wiped floor and left. We paid for breakfast in booking but couldn’t prove it so we didn’t get breakfast which disappointed the kids. We asked for towels they said they would bring some. Left for day. Arrived back. Housekeeping had been in room - tv was shut off. But wet towels left behind. No trash removed. And no new towels. So why bother coming into the room.

I would never book with...

Liked: The employees were very nice and helpful
Disliked: When I booked online the price said $252.00. Then I get there and have to pay $295.00. I booked. Premium king suite and got there and only had a king size room. When I ask the employee, they stated the booking be lying on online.

Very good

Liked: Location to the venue I was attending
Disliked: Prices

Convenient and quiet overnight stay.

Liked: Convenient location, comfortable bed, and the hotel was surprisingly quiet for a Saturday night.
Disliked: The rooms could use a deep cleaning.

Exceptional