Room clean and functional. Everything worked. Bed not that comfortable. Mattress felt 'well used'.

Liked: Very friendly receptionist who sorted it all out.
Disliked: No record of booking upon arrival at hotel.

Family Birthday

Liked: Lovely clean modern hotel
Disliked: Nothing

Very good

Liked: Spacious room, very clean. Great breakfast choice

Nice modern hotel

Liked: Great location for us. Modern. Clean. Nice fittings. The staff were excellent. Good bar and restaurant.
Disliked: The bathroom had really nice modern fittings, including the shower, but the shower drain was partially blocked, so the pan overflowed and it took 10-15 minutes to drain.

Exceptional

Bad

Good in parts, disappointing in...

Liked: The room, bed, shower etc were excellent
Disliked: Unfortunately the catering side of the operation let the overall experience down and fell short of what was reasonable to expect. The "hot" food at breakfast was only lukewarm and our dinner on Saturday evening was rather chaotic with very slow service. We waited just under an hour for our main course to arrive. The staff were friendly but it all seemed rather disorganised although the food when it arrived was very good. If this part of your service was sorted out all your guests would enjoy their stay much more.

Very good

Exceptional

Lovely stay once we got...

Liked: Bed was very comfortable. The duty manager was GREAT. She was ever helpful and really charming. There was an issue with the gas cooking on Sunday morning. She sorted it with grace. Hotel not easy to find and better directions would help.
Disliked: Directions to hotel.