Room clean and functional. Everything worked. Bed not that comfortable. Mattress felt 'well used'.

Liked: Very friendly receptionist who sorted it all out.
Disliked: No record of booking upon arrival at hotel.

Superb

I was back in Wigston...

Liked: It?s location
Disliked: the carpets in the room were a little gritty

Good but could have been...

Liked: Good location and ample parking .Despite being understaffed, the overworked staff were pleasant, courteous and helpful.
Disliked: Lack of staff, no one at desk when arrived around 7pm and no one to picking up the reception phone, had to wait for the manger to come over. Sofa bed in room had what looked like animal hair all over.

Superb

Avoid at all costs ,just...

Liked: Never attended,but charged for it.
Disliked: I worst place I can think of.Made the booking for 14.05.2022 and I cancelled and I received a call from them confirming the cancellation.Up to this day there was no refund and they are sending me to booking.com , booking.com are sending me to the property and so on.I managed to speak with someone at the reception on 23.05.2022 and she confirmed it was an error from them and the I will receive a call from her or the manager later on.I didn't.I called again on the 25.05.2022 and now it was a different storry, they don't know what happened and I should contact booking .com , just like that.Booking.com already sent them 3 emails and there is still no confirmation that the stay was cancelled.

Magda was amazing

Liked: Magda Magda Magda, amazing customer service. she was there helping and making our stay as comfortable as possible. thank you so much, hope to stay with u again soon x

Very good

Superb

Superb