Exceptional

if you have a car,...

Liked: location, staff, breakfast, bar service, value for money
Disliked: all good

Very good

Stay in your car and...

Disliked: As I approached the property in broad daylight, I observed explicit illicit substance use ( injecting) one man falling around on his feet and who was covered in skin sores around his mouth and face, and one man urinating against the wall. As a female travelling alone, I was too scared to even get out of the car, and wouldn't have felt safe leaving the property, so I drove on shocked and in tears.You will notice that I then made and paid for an additional booking at Holiday Inn at Ossett.I felt let down, unsafe and disappointed. I sent an SMS to the host (?) the following day but received no response

Acceptable

Liked: Receptionist was lovely
Disliked: Room smelt of cigarettes

Exceptional

Very good

Liked: Location was perfect for what I needed. Bright welcoming reception and friendly staff.
Disliked: Room needed a good hoover, and house keeping knocked on my door 2hours before I was due to check out. So felt a little rushed to leave

Good

Superb