Poor

Liked: The food was half decent for hotel food.
Disliked: The room (15) was freezing, no matter what temperature I changed the thermostat to the air con kicked out cold air. Directly outside the room there's a door that leads outside that was banging all night. There was no shower gel in the dispenser in the shower. The staff in the bar were hopeless, ignored me standing there for 5 minutes, with no other customer at the bar, it became a challenge to see how long they'd ignore me!

Pleasant

Disappointing

Liked: Paid 30 pound late on for two drinks at reception said I would only get charged for the two drinks but I have never received refund
Disliked: Paid 30 pound late on for two drinks at reception said I would only get charged for the two drinks but I have never received refund

Very good

Good

Nail in bed

Liked: The staff were lovely and helpful.
Disliked: I tried to get into the bed after a long day and found a nail varnished part of a nail, hairs and what looked like sesame seeds. I took all of it out and tried to sleep but I couldn't and so got up, left after a chat with reception and drove back to my home in North Wales arriving about 2.30am. The receptionist offered me another room but by then I felt very uncomfortable and wide awake.

Very good

Liked: Cleanliness, happy staff
Disliked: The breakfast was a little cold

Comfortable and tidy

Liked: Good location clean and tidy
Disliked: Breakfast juice glasses could have been cleaner

Superb

Liked: location was great, next to M1 perfect for me.