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Holiday Inn - Knoxville N - Merchant Drive eef
Holiday Inn - Knoxville N - Merchant Drive, 5634 Merchants Center Boulevard, Knoxville, TN | Area: Knoxville North
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4.5
HOTEL RATING: 
WONDERFUL
4.5 out of 5 (178 Ratings)
5.1 miles from Knoxville centre
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Hotel Description
Free Wi-Fi in well-equipped rooms awaits in and a handy location near I-75 at the non-smoking Holiday Inn Knoxville N - Merchant Drive. The five-story Holiday Inn hosts 118 non-smoking rooms each of which boasts free Wi-Fi cable TV a microwave a mini-fridge and a coffeemaker. Some rooms have microwaves refrigerators and balconies. Corporate guests can take advantage of the business center and meeting space. There's also a seasonal outdoor pool a fitness room and a guest laundry facility on-site. Pets are allowed for a nightly fee and there's no charge for parking. The Holiday Inn is near I-75 one mile from the Knoxville Expo Center and five miles from the Knoxville Convention Center. You'll find several restaurants within walking distance. The University of Tennessee is seven miles away. Country music fans make the 36-mile pilgrimage to Dollywood. Historic Gatlinburg is 44 miles from the hotel and McGhee Tyson Airport is 17 miles.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
B
Airport Shuttle
Other Amenities
` Business Center
` Free Internet In Public Areas
` Free Parking
` Pets Allowed
` Restaurant
` Swimming Pool
` Laundry
` Meeting/Banquet Facilities
` Room Service
` Air Conditioning
` Bar
` Hair dryer
` fitness center
` interconnecting room(s) available
` Accessible facilities
` Direct dial telephone
` Ice machine
` Interior corridors
` Late check-out available
` Non-smoking Rooms
` Outdoor pool
` Safe
` TV
` Voice mail
` Transportation services
` Iron Board
` Bedding
` Free Internet

Holiday Inn - Knoxville N - Merchant Drive Guest Reviews

OVERALL AVERAGE SCORE: 
WONDERFUL (4.5 out of 5)

Write a review

2

Disappointing - 2 out of 5

Billy, Knoxville, visiting Thompson Boling Arena Thu, 19 December 2013

The staff was unprofessional and need better training.

Liked: The rooms where clean and nice.
Disliked: The night time clerk was hot tempered and border line rude.

5

Exceptional - 5 out of 5

Angela N, Knoxville, TN Wed, 26 September 2012

This was my first stay at the Clarion Inn Knoxville. The staff were very courteous and friendly and the rooms were very clean. I would highly recommend this hotel and look forward to staying here again. Hats off to this hotel and their employees for an outstanding service!

Liked: Highly recommend.

3.8

Good - 3.8 out of 5

Darlene Wed, 12 June 2019

Good

Liked: Room clean and comfortable
Disliked: Did not honor the rate that was booked thru Booking.com even though confirmation email showed lower rate. Staff just said that is the way the booking came thru to us and would not change it.

5

Exceptional - 5 out of 5

Deborah Tue, 11 June 2019

Very clean, very convenient to...

Liked: the cleanliness
Disliked: beds were a bit tall, but very comfortable. I was told at the desk that there were step-stools available. Also, chairs a bit low. would have prefered and real, adjustable "desk chair".

4.4

Excellent - 4.4 out of 5

Tim Tue, 11 June 2019

Fabulous

5

Exceptional - 5 out of 5

Mohammed Mon, 10 June 2019

Excellent

Liked: Nothing bad, except the coffee does not taste good.
Disliked: Coffee

4.6

Wonderful - 4.6 out of 5

Anonymous Fri, 7 June 2019

The beds are soft and...

Liked: The bed was soft and amazing great WiFi
Disliked: Shower was dirty

4.8

Exceptional - 4.8 out of 5

Conroking Wed, 5 June 2019

Exceptional

5

Exceptional - 5 out of 5

Monica Wed, 29 May 2019

Great hotel, great place to...

Liked: We booked through booking.com and the rate was $120.00 per night. When we arrived, the paperwork said the rate was $139.00 per night, so I advised the staff of our rate, and showed her my booking confirmation. She said she couldn't change the paperwork but would notify the manager in the morning and see if they could change it. Sure enough, the manager in the morning had already made the change when we checked out. I was very very pleased!! The breakfast was great, the breakfast staff was great, the beds were extremely comfortable. Great hotel!
Disliked: Nothing about the hotel could have been better - I just wish I could have arrived earlier so I could have enjoyed it longer.

5

Exceptional - 5 out of 5

Jessica Mon, 27 May 2019

Exceptional

Liked: I love the rooms, beds,and breakfast.
Disliked: no complaints

5

Exceptional - 5 out of 5

Carolyn Mon, 27 May 2019

Exceptional

Liked: I needed a handicapped room and was able to get it when I arrived. I also arrived early and was allowed into our room so we could change and prepare for our grand daughter's dance recital. We were able to relax a few minutes, prepare and get to the civic center in plenty of time. Will stay here again in the future. Location close to our daughter's home and easy access. New facilities. VERY NICE. Stayed here two weekends in a row.

5

Exceptional - 5 out of 5

Robert Mon, 27 May 2019

Wonderful!!

Liked: Breakfast was excellent! Staff were professional all the way.

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Holiday Inn - Knoxville N - Merchant Drive 5634 Merchants Center Boulevard, Knoxville, TN