Name: Holiday Inn Indianapolis North-Carmel
Address: 251 Pennsylvania Parkway, Indianapolis, IN
Telephone: (888) 420-1676
Rating: 4

Holiday Inn Indianapolis North-Carmel Guest Reviews

Overall Average Score:

Very Good (4 out of 5)

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The room, bed and customer service was all great! It was our first time at this hotel and in this area. The staff was very helpful with the shuttle information and also helping us out with a taxi service for a safe ride back. Thanks so much!

The beds were very comfortable for a hotel. The staff was very nice, except for the security guard. The shuttle was a very great extra!

Liked: Beds
Disliked: Unfriendly security

Everything was great...hotel was clean and the hotel staff was awesome for helping with directions to places and very friendly. Check out was quick...oh and the Hotel Shuttle was quick and the driver was friendly and informative!!

Disliked: Nothing!!

Very good

Exceptional

Pleasant

Didn't receive the room I...

Liked: Quick stay, did not get to take advantage of breakfast offerings.
Disliked: Booked 2 Queen beds online through Booking.com, when pulling up to the hotel, received a call from the manager that they actually did not have a room with 2 Queen beds available for us. I had already booked, and it was almost 1 AM, too late for me to switch or look for another hotel to accommodate my request. We are a family of 4, and not having 2 double beds made for a very uncomfortable stay. Very disappointed.