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Holiday Inn Hotel & Suites Rochester - Marketplace

eee - (888) 420-1645
Holiday Inn Hotel & Suites Rochester - Marketplace, 800 Jefferson Road, Rochester, NY -(888) 420-1645
Area: Henrietta
(Map)
3.75
HOTEL RATING: 
GOOD
3.75 out of 5 (535 Ratings)
4.7 miles from Rochester centre
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Hotel Description
Located just off I-390, this hotel is a 15-minute drive from downtown Rochester. It features an indoor pool and an on-site restaurant, the Marketplace Grill, that serves American cuisine. Free Wi-Fi access is included in every room at Holiday Inn Hotel & Suites Rochester - Marketplace. They are equipped with a microwave and a refrigerator and furnished with a work desk. A modern fitness center, a business center, and on-site laundry facilities are all provided at the Rochester - Marketplace Holiday Inn Hotel & Suites. The hotel's front desk is staffed 24 hours a day. The Rochester Riverside Convention Center is 5 miles away. Greater Rochester International Airport is 6.3 miles from the hotel.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
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2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
x
Free Breakfast
r
Pets Allowed
Other Amenities
` Free Parking
` Meeting/Banquet Facilities
` Room Service
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Heating
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` indoor pool
` telephone
` alarm clock
` kitchenware
` blackout curtains
` Family Rooms
` Free Wi-Fi
` Kitchen
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Ukrainian
` Non-Smoking Rooms Available
` gift/souvenir shop
` Electric vehicle charging station
` Sofa
` Linens
` Carpeting
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Non-smoking property
` Room towels provided
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` DVD/CD/Blu-ray player
` Airport shuttle (charges may apply)
` Xerox/fax in business center
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Holiday Inn Hotel & Suites Rochester - Marketplace Guest Reviews

Overall Average Score: 
Good (3.75 out of 5)

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4

Very Good - 4.0 out of 5

Barbara, Wasaga Beach, visiting Rochester Dome Arena Tue, 19 November 2019

Our stay at this location was good. The hotel is located near shops, restaurants etc. Very convenient.

Liked: Hotel was spotlessly clean. Bedrooms, pool area, etc. were kept in tip top condition. Staff were teriffic.
Disliked: I cannot say this was bad, but it was surprising that breakfast was not included. Not even some toast. They do have buffet or a menu but there is a $10.00 charge for the buffet.

5

Exceptional - 5.0 out of 5

Marlee, Poughkeepsie, visiting SUNY Brockport Tue, 9 June 2015

Very pleased. Hotel personnel were extremely helpful and pleasant. Room was very clean and convenient to parking and on site amenities. Complimentary breakfast was excellent also.

2

Disappointing - 2.0 out of 5

Valerie Fri, 18 April 2025

Disappointing

Liked: Was not aware of the pool being closed. Was notified on the day of check-in.
Disliked: The pool was closed

3.5

Good - 3.5 out of 5

Marcia Wed, 9 April 2025

Good

Liked: Nice pool and the rooms were ok. Beds were clean and comfortable. Breakfast was good- very typical.
Disliked: Shade in room was broken and carpet needs replacing due to use. Front desk was rude and treated cleaning staff poorly. Room wasn’t ready at 3:30 and other people in our group had their reservations lost or wrong.

4.5

Wonderful - 4.5 out of 5

Gray Fri, 4 April 2025

Superb

4

Very Good - 4.0 out of 5

Sandr Thu, 3 April 2025

Very good

5

Exceptional - 5.0 out of 5

Felicia Thu, 3 April 2025

Exceptional

3.5

Good - 3.5 out of 5

Weng Thu, 3 April 2025

Good

5

Exceptional - 5.0 out of 5

Joseph Wed, 2 April 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Wesley Wed, 12 March 2025

Great, whenever in Rochester. I...

Liked: Facility and place of the hotel was fantastic for our stay.
Disliked: The bathroom was pretty old and the shower curator was terrible

5

Exceptional - 5.0 out of 5

Henry Sat, 8 March 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Stephanie Wed, 19 February 2025

Would stay here again next...

Liked: The staff was very friendly. The rooms were cute and comfy. The pool area was clean, beautiful and the pool was warm enough to jump right in!

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Holiday Inn Hotel & Suites Rochester - Marketplace 800 Jefferson Road, Rochester, NY
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