Holiday Inn Farnborough

Speed up the upgrade.

Liked: staff were very friendly and professional.
Disliked: it is like a building site. the place is being upgraded, this was not told to us prior to staying.

Good location, room comfortable and...

Liked: Excellent breakfast.Breakfast staff looked after us very well.
Disliked: No lift, therefore had to carry heavy cases upstairs.

Disappointing

Disliked: It's a listed building and not disabled friendly.Unfortunately I am disabled.

Exceptional

Pleasant

Very good

Superb

Liked: Staff very friendly and went above and beyond. Good with my little son and offered him crayons
Disliked: Requested a got bed and had written confirmation but was not ready when I got there. It was quickly rectified though

Good

Will be better AFTER the...

Liked: Location, parking and room.
Disliked: Workmen everywhere, which is expected during a refurbishment. But having the workmen use the same toilets and coffee facilities as guests should not be done. In this case, they should be Heard and not Seen. Bar prices are excessive. I also assume that the current bar is temporary, as it is not inviting at all. And nowhere at all to sit outside during this refurbishment. I'd only go back when the refurbishment is finished.